Field Service Technicians

1 week ago

City Of Cockburn, Australia Kalmar Global Full time
The Opportunity - Field Service Technicians

We are looking for enthusiastic self-starters to work in our Perth Branch. The purpose of the job is to provide installation, maintenance and support of Kalmar mobile equipment and other hydraulic mechanical equipment.

The role provides the opportunity to deliver mobile field service assistance to our customers with a fully equipped service vehicle.

What you will be doing:

  • Maintain and repair the latest cargo handling heavy equipment at various customer sites including:
    • Planned maintenance
    • Conducting repairs on breakdown
    • After hours call outs on a rotating roster
    • Fault finding and diagnosing.
    • Contributing to effective OH&S practices
  • Actively builds good customer relationships by professional behavior and customer-minded interaction
  • Actively builds profitable Kalmar service business in the country by well planning work days and providing service at high quality and on time to customers
  • Prepares well for service jobs: service history, parts, customer address and contact etc.
  • Executes daily service jobs, properly signing in and out at the customer's, securing the equipment for: repairs, preventive maintenance, warranty, inspections, refurbishments etc.
  • Leaves the customer site having cleaned the workplace, reviewed the work done with the customer, checked for additional service opportunities, service report sent and properly signing out with the customer contact
  • Continuously learns about new Kalmar equipment
  • Reports service work (during the day, at the end of each job)
  • Reports work time (daily)
  • Provides sales leads on other opportunities at the customer site
  • Keeps service vehicle clean contents of stock up to date
  • Close cooperation with customer service contact / supervisors
  • Other duties as requested by your manager

To be successful in this role you will have:

  • Mechanical or Auto Electrical trade qualification e.g. diesel mechanic, mobile plant fitter, commercial marine mechanic, auto electrician.
  • Minimum year 10 high school
  • Australian recognized trade certification
  • Post apprenticeship experience preferred
  • Experience using email and ICT
  • Industrial/commercial heavy equipment background
  • ECU / PLC experience / exposure advantageous
  • Ability to plan efficient service execution
  • Able to work autonomously
  • Proactive with a can do attitude
  • Results oriented
  • Ability to achieve deadlines
  • Career focused
  • Good customer communication, structured, service minded, customer-oriented
  • Literacy in English language written and oral
  • Proficiency in IT and computer skills is essential
  • In depth-knowledge of Heavy vehicle mechanical maintenance is essential

Licenses (preferred)

  • Disconnect Reconnect restricted electrical license
  • Elevated work platform license

About us

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move.

Why work for us?

We offer you an opportunity to put your skills and experience to work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it. A competitive salary package is on offer for the successful candidate.

Your application will include the following questions:

Are you willing to undergo a pre-employment medical check?

What's your expected annual base salary?

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a field service technician?

Which of the following forklift licences do you have?

Do you have a current Australian driver's licence?

How much notice are you required to give your current employer?

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