Service Support Officer

2 weeks ago

Elizabeth, Australia AnglicareSA Full time
Full-time permanent role with one of SA's leading Social Services Organisation

  • Based at our Playford site
  • Support the Health & Wellness team in providing quality services to our customers

Who are we looking for?:


We are seeking an energetic Service Support Officer to support our Health & Wellness team to provide professional administration skills to our customers.

Your enthusiasm, energy and communication skills will assist you to provide effective and efficient services for our programs.

Reporting to the Health and Wellness admin lead you will provide efficient and accurate support to the broader team and handle administrative activities.


What can you expect to be doing?:

  • Attend to enquiries and respond appropriately to customers/staff/external stakeholders
  • Front house greeting guests and general reception duties
  • Maintain uptodate files and records, including archiving and maintenance of electronic data.
  • Generate supplier purchase orders and respond to and resolve enquiries and supplier concerns.
  • Prepare, reconcile and process creditor invoices.
  • Liaise with Manager to ensure completeness and accuracy of invoices.
  • Accurately process and submit private health and Medicare claims.
  • Actively participate in training, meetings and committees as required

What do you need to bring?:

  • Excellent customer service and interpersonal skills
  • Experience in liaising with a wide range of internal and external customers.
  • Experience in billing, supplier accounts, administrations and basic accounting/finance activities.
  • Experience in a medical/allied health clinic would be highly regarded.
  • Proven ability to utilise Microsoft Outlook, Word, Excel and Power Point.
  • Certificate IV Business Admin / diploma or equivalent proven experience is (desirable)
  • AnglicareSA is committed to ensuring that our workplace is safe and free from known risks to the health and safety of employees, volunteers, students, and customers. Due to the nature of our services, you will be required to provide AnglicareSA with evidence of your COVID19 vaccination certificate (two doses + booster) during the selection process._

Who is AnglicareSA?:


As one of SA's largest social services provider, AnglicareSA makes a positive difference to the lives of more than 50,000 people each year.

Our 1,800 staff and 400 volunteers support individuals, families and communities, responding to their immediate need and working with them to build capacity to restore and maintain dignity and control in their lives.

Our services are broad, supporting people at every stage of life.


We believe in social justice, the equal worth of each citizen, equality of opportunity and the importance of strong communities.

Together we change lives.

What we offer:

  • Access to our fantastic salary packaging options increase your take home pay by decreasing the amount of tax you pay
  • Banking benefits, health care discounts, gym membership offers, paid parental leave, and much more
  • A diverse and supportive team culture who have a focus on improving lives by working collaboratively

How to Apply:

Closing date 06/06/2023

  • We are committed to the employment of Aboriginal and Torres Strait Islander peoples. Please contact the person listed above to discuss joining AnglicareSA and visit our _website_ for details on our Aboriginal Services._
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