Customer Service Officer

1 week ago


Silverwater, New South Wales, Australia Cleanaway Full time

Job no: 516433

Work type:
Permanent - Full Time

Location:

NSW

  • Permananet
  • Full Time position
  • Silverwater Vore,
    NSW
  • Career progression and excellent team environment
  • A leader in sustainability and renewable resources

Your new role
Reporting to the Customer Service Supervisor you will be responsible for the day to day interaction with our valued customers including:

  • Data entry and scanning run sheets into the system
  • Manage customer complaints to resolution, following set procedures
  • Maintain our CRM Database of customer information
  • Work with our customers to help make a sustainable future possible
  • Strong commitment to working in a team to achieve common goals
  • Assisting the Administration & Customer Service Officer with office admin duties

Your skills and experience

  • Previous experience in a customer facing role or office environment
  • Excellent telephone etiquette with the ability to remain calm under pressure
  • Previous experience in data entry, customer maintenance
  • Excellent communication and time management skills
  • Excellent attention to detail skills
  • Excellent problemsolving skills with a methodical approach to tasks
  • Previous experience using CRM tools e.g. NAV5, PageUp, Preceda, JDE would be highly regarded

What we offer

  • Competitive Salary Package
  • Learning and development opportunities
  • Scope for growth within the business
  • Support from a strong network of business partners
  • Employee share program
  • Great staff benefits program including novated car leasing and salary sacrificing on workrelated purchases, discounts on private health insurance and more

Who we are

Cleanaway Daniels, part of the Cleanaway group, is an innovative and environmentally focused organization providing a broad range of safety and compliance products and services across the Healthcare sector. We would like to introduce a self-motivated, detail oriented and energetic Customer Service Officer to our site.

How to Apply

Advertised: 27 Jun 2023 AUS Eastern Standard Time

Applications close: 25 Jul 2023 AUS Eastern Standard Time

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