Account Manager
2 weeks ago
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Reference: JUN
Expiry date: 17:30, Thu, 11th Jul 2024
Location: Sydney
Salary: Competitive
Benefits: Competitive
Job Purpose:
To manage the day to day print requests working closely with the Customer and Print & POSM Account Director. To manage & maintain long-term, trusting relationships with our customers and suppliers. To become an integral part of team ANZ.
Key Responsibilities & Accountabilities:
- Ensure customer service is a top priority. Identify and resolve all issues relating to customers within Standard guidelines.
- Provide professional presentations to customers.
- Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.
- Maintaining and updating database of local suppliers and managing the relationships
- Liaise with suppliers and have strong negotiation skills
- Process orders and invoices
- Ensure all orders are tracked and reported against set contractual obligations
- Produce accurate customer quotations and ensure quality samples and artwork for proposals.
- Communicate order status to all departments to ensure timely delivery of orders.
- Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales.
- Develop and maintain accurate, legible customer files.
- Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports to the Sales Manager in a timely fashion.
Skills Required:
- Experience in the promotional goods / print management / POS materials
- To have a strong team attitude
- Excellent oral and written communication skills
- First class, effective organisational skills
- A pro-active approach to managing projects
- Experience of working as part of a team
- A keen eye for detail and an understanding of budget restraints
- Ability to work under pressure whilst maintaining a cool outlook
- A personable and professional character that will allow you to build client rapport
- The confidence to give clients trust in your work
- Excellent knowledge of MS Office particularly power point and excel
- Excellent problem solving ability
- Enthusiastic and passionate
Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at -
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