Optical Dispenser

1 week ago

North Geelong, Victoria, Australia GMHBA Full time

Remarkable people; remarkable career.

Are you ready to rediscover remarkable and make a positive impact on people's lives? At GMHBA, every day brings an opportunity to empower and support communities to live well. Join us to be part of something meaningful and discover the remarkable benefits of working at GMHBA.

In 2024 GMHBA will celebrate 90 years of operations, having originally formed to provide healthcare to Geelong cement workers and growing to become one of Australia's largest regionally based health insurers. As a community-focused not-for-profit, we live and breathe exceptional care and are dedicated to making GMHBA a remarkable place to work. We value building connections, embrace individuality, and maintain a supportive, performing culture. GMHBA offers a flexible workplace, a community-focused culture, and a great regional lifestyle.

About the role

We have a full-time position available for individuals passionate about delivering exceptional customer service and an interest in eye heath to join our Eye Care team as an Optical Dispenser. This role is based in our Waurn Ponds branch, on a full time permanent basis.

We're proud to provide eye care to our community through our GMHBA Eye Care practices where we provide eye health tests and a fashionable range of glasses and sunglasses.

As an Optical Dispenser, you'll provide patient assistance with frame and lens selection assists them with enquiries regarding their eye care needs and performs repairs and maintenance on their spectacles. The role also supports the optometrists and encompasses daily administrative tasks and the maintenance of practice presentation and cleanliness.

Working across our Geelong Eye Care Network, you will be supported by an entire network of passionate professionals all working to the same of goal of healthier together.

This is a great opportunity to be part of a passionate team in an iconic well-respected Geelong organisation, who believe that good vision is a key factor for living a healthy & happy life.

About you

You take pride in offering solutions to meet customer needs and suggesting the best available products and services to exceed their expectations. You are proactive in your approach, passionate about your service delivery and driven to achieve great results.

You'll also be able to demonstrate the following skills and experience:

  • Experience in a busy customer facing role where you have delivered exceptional service to a diverse customer base
  • Experience in a retail/sales environment
  • A great communicator with highly developed interpersonal skills
  • Computer literacy and basic administration skills
  • An interest in Eye Care & Health Services

Highly Desirable

  • Optical Dispensing qualification or equivalent industry experience
  • Previous practice experience in Optics
  • Experience using Optomate

If you believe you would be a great fit in the role but don't quite tick all of the boxes, we encourage you to apply.

The information you need to know

  • Our Eye Care team work on a roster across our Geelong store network: Geelong Westfield, and Waurn Ponds locations, we're open Monday to Saturday. We'll give you more information about your role and location during the recruitment process.
  • We can only accept applications if you have the right to work in Australia
  • We have a permanent full time position available (38 hours per week)

You'll get access to a range of great team member benefits

  • Discounted health insurance
  • AIA Vitality, our award-winning health and wellbeing program
  • Healthier Together +Us, our in-house online health portal
  • We celebrate our successes through regular social events, reward and recognition programs and a calendar of community connected events
  • A paid day of community volunteering each year
  • Ongoing learning, development and opportunities to continually develop and advance your career

Plus, you'll be part of a great team of private health insurance experts who are genuinely passionate about putting our Members first. As a regionally based health fund, being community minded is inherent in our culture. Caring for our members' health and wellbeing is at the heart of everything we do.

Let's get started.

Start your application by completing the form below. Applications close Sunday 16 June at 5pm

Download the position description

Have Questions? Contact us at

At GMHBA, we value a diverse and inclusive culture. We are committed to creating a workplace where every single person feels valued and can be their true, authentic selves. It allows us to be more reflective of our community, have a range of perspectives, and better support our customers, members and patients. We encourage candidates with diverse backgrounds, experiences, perspectives, and beliefs to apply for this role.

In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement.

Apply Now

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