Information Communication Technology Infrastructure

1 week ago

Fortitude Valley, Queensland, Australia YMCA Brisbane Full time

The Y Brisbane is a not-for-profit organisation with leading services in childcare, fitness, camping, education, hospitality, youth, recreation and community programs. We have been working in local communities across Australia since 1854.

YMCA Head Office is now searching for an
ICT Infrastructure Manager on a
full time, 12 month contract to join our team located in
Fortitude Valley, QLD.

The role:


As the ICT Infrastructure Manager, you will provide contemporary and effective operational management to service not only out Corporate Support Services but also our various services and centres across the Y and Y-Care.

This includes leading and managing the ICT services and Infrastructure teams to ensure that an effective model of service and maintenance is implemented across all supported platforms.


Duties include, but not limited to:

  • Manage and oversee the development, implementation and maintenance of all ICT infrastructure and services including servers, storage, Cloud Services, data communications, cabling, personal computers, internet, audio-visual devices and telephones
  • Monitor the effective, adequate capacity and security management of the YMCA's wired and wireless network environments and security systems
  • Prepare, maintain, and update systems documentation, project documentation, client information and operational policies and procedures related to the YMCA's IT infrastructure
  • Ensure compliance with software licensing requirements
  • Manage and support the provision of high quality and responsive client service that meets agreed service levels and the business needs of the YMCA
  • Participate as a collaborative member of the team to ensure that high quality client focused services are provided
  • Maintain knowledge, and participate in the evaluation and testing, of current, new and evolving strategies and technologies
  • In consultation with the Chief Information Officer, oversee, manage and support all ICT staff
  • Monitor and manage staff performance including undertaking staff appraisals in a timely manner
  • Ensure compliance with all relevant legislation, YMCA policies and procedures
  • Maintain YMCA ICT assets, equipment and software register, including performing random audits
  • Participate in the budget management process
  • Provide input as required to annual expense and capital expenditure budgets for all YMCA ICT operations

About you:

To be successful for this position you must reflect on the following selection criteria:

  • Tertiary qualifications in Information Technology or equivalent;
  • Minimum of 5 years' broad ICT operations experience working with Microsoft client/server operating; environments and large distributed networks both managed and internally provisioned
  • Strong technical skills in an O365 Hybrid environment
  • Practical experience in designing, maintaining, repairing and installing complete server and storage environments as well as other software systems
  • Proven skills in managing a team and mentoring the team to maintain high level of service delivery
  • Effective stakeholder management and time management
  • Willing and able to work flexible hours as determined by business requirements including after hours or weekends
  • Current Open Queensland Driver's License;
  • Positive Notice Blue Card; or willingness to obtain

BENEFITS

The Y offer a fantastic range of employee benefits which include:

  • Generous salary packaging (up to $15,900 per annum)
  • Free YMCA gym membership
  • Free Group Fitness Classes including Boxing, Pilates and Yoga.
  • Clear professional development opportunities
  • Discounted accommodation rates at the George Williams Hotel
  • Discounted rates at our childcare facilities
  • Discounted rates on health care through Medibank Private
  • A range of online benefits through our online employee discounts and benefits program

APPLICATIONS

To apply, please send your resume and cover letter addressing the selection criteria outlined above. Please click the
'Apply' button.

OUR COMMITMENT:

The YMCA is an equal opportunity employer and is committed to safeguarding children and young people.

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