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Field Service Engineer
1 week ago
In this role, you will be responsible for providing technical support, maintenance, and troubleshooting services for our high voltage products at customer sites. Approximately 80% of this role will involve travel to various locations, in Australia, offering an exciting opportunity to work in diverse environments.
Location: Smithfield, NSW
Duties and responsibilities:
- Carry out service installation, commissioning, maintenance, repair work and other service-related activities on High Voltage Switchgear associated with Transmission and Generation industries.
- Diagnose technical problems, determine, and implement corrective actions.
- Execute service activities at workshop and at customer site on time within budget with expected quality and focus on safety.
- End to end management of Service activities including coordination with customer and all stakeholders.
- Maintains and strengthens working relationship with customers.
- Interact with and support sales team on potential business opportunities.
- Prepares all safety, financial, technical documents and reports associated with service activities.
- Proactively identify and participate in performance improvements within the business to enhance operations and customer service.
- 1+ year of experience in a similar role within the Power Industry.
- A-Grade Electrical License
- Exposure to High Voltage Gas Insulated Switchgear or Generator Circuit Breaker Switchgear field work is an advantage.
- Flexible with travelling for service jobs.
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