Guest Service Agent

1 week ago

Noosaville, Queensland, Australia Laguna Real Estate Full time

Laguna Noosa Holidays Noosaville

  • Fun, supportive, and energetic office culture
  • Large Multi Award Winning company backing to support you
  • Opportunity to bring your experience and knowledge to a motivated team
  • Competitive salary, fun social events, mentoring and coaching from industry leaders


Laguna Noosa Holidays are seeking a motivated and enthusiastic guest service agent who is ready to embrace an exciting, challenging, rewarding, and fulfilling career in the tourism and real estate industries.


You will be provided with extensive support to succeed in the role and will have the opportunity to show your talents and grow your success quickly while contributing to the development of the Laguna Noosa Holidays brand, ensuring both new and existing clients have the best experience possible while offering a personalised and professional service to all our clients.


Responsibilities
Your typical day will include, but is not limited to:

  • Continuing to nurture and maximise existing client relationships
  • Booking and following up guest reservations
  • Booking and following up maintenance requests
  • Carrying out regular property inspections
  • Directing Sales and Rental enquiries
  • Review and maintain stock levels of office supplies
  • Prepare keys for guests, trade services and property managers.
  • Participate in all training and development opportunities
  • Data entry
  • General office Administration

Requirements:

  • A current QLD Sales Registration Certificate and Drivers Licence
  • Knowledge of Home Hero & RMS (preferred but not essential)
  • Previous holiday letting or property management experience preferable but not essential
  • Attention to detail & enthusiasm in maintaining professional relationships
  • Ensure privacy and confidentiality of clients, landlords and all commercial/business matters.
  • Positive, personable, and respectful customer service skills
  • Ability to work under pressure no day is the same
  • Exceptional organisation, time management and monitoring skills
  • End of Month processes and reporting
  • Problem solving and conflict resolution skills are essential
  • Ability and willingness to adapt to the fastpaced environment

Key Benefits


We believe that our people are our number 1 asset so there is no lack of training, both internal and external.

Our staff are the driving force within our business, so much so, that we provide support with:

  • Flexible 3 day work week (including one weekend day) and an attractive salary
  • Plenty of opportunities for growth and promotion
  • Company vehicle available for work use
  • Staff recognition in a healthy work culture
  • Internal and external training to empower you with knowledge
  • Regular staff social events to encourage positive staff morale

About Laguna Real Estate Agents
Laguna Real Estate is an Award-Winning Agency built over 40 years on energy, passion, local knowledge and professionalism.

Our business is cutting edge and we are constantly looking to challenge tradition to provide our clients with the best service, advice and products available.

We offer support and coaching both in-house and from industry leaders. Laguna Real Estate has 4 offices located across the Sunshine Coast and Gympie.


With opportunities for growth and celebrations for your wins, **why not make Laguna Real Estate your preferred choice of employment.

  • Assistant Manager

    2 weeks ago

    Noosaville, Queensland, Australia ALH Group Full time

    Sitting in the heart of Noosa's city centre, Villa Noosa Hotel is a complete entertainment destination popular with both locals and tourists.Head to our Graziers Steakhouse, a local favourite for delicious food and quality service. Our menu takes inspiration from our physical surroundings and local producers, using only the freshest ingredients to bring you...

  • Cleaner/domestic Assistant

    1 week ago

    Noosaville, Queensland, Australia Colomba Property Pty Ltd Full time

    JOB DESCRIPTIONCLEANER / DOMESTIC ASSISTANTJob Title: Cleaner / Domestic AssistantClassification:Cleaning Services Award [MA000022]Job Status:CasualLocation:Various client addresses in the Sunshine Coast and Gympie areaOffice location - unit 51, 15 Heathfield Road, Coolum Beach QLD 4573Effective Date: 16/09/2023Job PurposeOur cleaners / domestic assistants...

  • Guest Service Agent

    4 weeks ago

    Noosaville, Australia Laguna Real Estate Full time

    **Laguna Noosa Holidays Noosaville** - Fun, supportive, and energetic office culture! - Large Multi Award Winning company backing to support you! - Opportunity to bring your experience and knowledge to a motivated team! - Competitive salary, fun social events, mentoring and coaching from industry leaders! Laguna Noosa Holidays are seeking a motivated and...

  • Sales Associate to Principal

    5 days ago

    Noosaville, Australia Placed Australia Full time

    We are currently searching for disciplined and motivated Lead Generation/Sales Associates to join a well-established, fast paced, Big Brand Agency located in the beautiful, beach side suburbs of Noosa. You will be supported with an experienced team of real estate professionals with great systems and processes in place for you to learn how to become a...

  • Resort All-rounder

    7 days ago

    Noosaville, Australia Noosa Pacific Resort Full time

    Noosa Pacific Resort is seeking a Resort All-Rounder to join the team. Noosa Pacific is a well-established self-contained holiday units that offers luxurious and tranquil accommodation for special getaways. Located along the Noosa River, we are seeking a new team member to assist with the everyday duties and logistics of the resort. **Resort...

  • Events/ Venue Managers

    2 weeks ago

    Noosaville, Australia Lanai Noosa Full time

    Events/Venue Manager at Lanai Noosa Join our dynamic team at Lanai River Restaurant as an **Events/Venue Manager**. We are in search of a passionate and experienced individual who has a knack for hospitality, leadership, and creating memorable dining experiences. This role is an opportunity to lead our team of dedicated professionals towards continued...

  • Assistant Manager

    3 weeks ago

    Noosaville, Australia ALH Group Full time

    Sitting in the heart of Noosa's city centre, Villa Noosa Hotel is a complete entertainment destination popular with both locals and tourists. Head to our Graziers Steakhouse, a local favourite for delicious food and quality service. Our menu takes inspiration from our physical surroundings and local producers, using only the freshest ingredients to bring...

  • Customer Assistant

    3 weeks ago

    Noosaville, Australia Dan Murphy's Full time

    **Customer Assistant | Dan Murphy’s** Deliver a world-leading customer experience with an iconic Aussie brand - **Exciting customer-facing opportunity** - **Dynamic and motivated team** - **Competitive hourly rate with amazing team benefits** **About Dan Murphy’s** In 1952, an ambitious and plucky upstart opened a liquor store to rival his father's....