Functional Lead

2 weeks ago

Sydney, New South Wales, Australia QBE Full time
Primary Details

Time Type:
Full time

Worker Type:
Employee

Location:
Sydney, NSW (Flexible with other locations)

Type:
Permanent, full-time position

Application close date: 03 March 2023

At QBE, our purpose is to enable a more resilient future.

We're an international insurer and reinsurer with a local presence in 27 countries.


Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.


We've been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty.


Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance.

The opportunity

This is a great opportunity for an experienced Functional Lead to join our Technology Services team.

As a Functional Lead you will own and lead to help build out our Customer Communication & Content Management (CCM) platform.

Working closely with Partners, Software Engineers, and IT professionals, you become the leading technical expert supporting Value Stream business analysts to elaborate sufficiently detailed requirements.

You will understand processes, integrated with technology systems, whilst working within an 'Agile' framework.

The role will take a natural lead on mentoring other analysts on analysis techniques and providing team members with support through greater insurance industry and IT experience.


Responsibilities include:

  • Act as the interface and point of liaison between Business Analysts and the IT team to undertake analysis into designated areas from a business solution, IT system or process perspective to identify problems, challenges, or opportunities.
  • Support Business Analysts and other team members across all Value Streams to elicit, elaborate and capture better quality and sufficiently detailed functional requirements
  • Contribute to development and maintenance of the strategic technical roadmap for the given domain along with architects and heads of technology
  • Support the business to define UAT test cases.
  • Participate in defect triage and prioritization, and address any requirements defects, changes or questions that come out of QA testing
  • Actively drive and participate with other disciplines within IT to ensure that solutions are aligned to both business and IT strategy
Your story so far


You will have demonstrated experience in in overseeing the design, development, and implementation of software and hardware solutions, systems, or products and prior experience in operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies.

You will have good understanding of the structure of an IT department, it's environment and solutions, plans and strategies.

Other requirements include:

  • Strong knowledge of OpenText Exstream or similar
  • Strong knowledge of Oracle WCC or similar
  • Good Communication and stake holder management
  • Must be competent in working in 'Agile' working environments.
  • 5+ years in similar tech service environment within related industries
We are here to support you

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.

As an QBE employee you will have access to and benefit from:

- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance

  • Our 'At My Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 12 weeks' genderequal flexible leave for all new parents, including paid super
  • The ability to maximise retirement savings through voluntary super contributions and company matching
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
  • Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
We value our employee's experience with us and are proud to have been recognised for the following awards:

  • 2021 LinkedIn Top Employer & HRD Employer of Choice
  • 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
  • Gold Employer status for 2019 & 2020 Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTI workplace inclusion
  • Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
  • Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Join us

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support

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