Technology Support Specialist

2 weeks ago

Brisbane, Queensland, Australia Lion Pty Ltd Full time
30 Aug 2023- Brisbane, QLD, AU- Work for a tech-focused global drinks company

  • Get your hands dirty with cutting edge operational technology at a brewery
  • Take your career to the next level with development opportunities aplenty


Don't settle for ordinary - we welcome those on the hunt for more At Lion, we believe that life is short and working for us will feel different because you'll be centred at the heart of good times.

Work in an exciting industry, as unique as you, with outstanding brands like XXXX, Tooheys and Four Pillars.


We are looking for our next Technology Support Specialist to join our Digital Operations Team, reporting into our Technology Support Leader.

You will help provide proactive service delivery to the business as well as driving continuous improvement and supporting strategic initiatives.

You will work closely with the Technology Support Team and a wide range of business stakeholders, providing an excellent opportunity to develop your soft skills and technical knowledge.

You will also get to play with emerging technologies.

A day in the life

  • Get your hands dirty with cutting edge operational technology at the XXXX brewery
  • Proactively address potential IT issues before they become major problems for users
  • Partner with internal stakeholders to resolve their level 2 and 3 technology challenges
  • Support and implement continuous improvement and cost saving initiatives
  • Build capability and engagement across Lion.

What you'll bring

  • An enthusiasm for the value that technology can bring to Lion
  • Handson level 2 support experience across laptops, desktops and core infrastructure (at least 5 years' experience with ITIL in a large organisation, experience working in a manufacturing environment would be an advantage)
  • Excellent communication and collaboration skills
  • A challenger mindset we want you to challenge the status quo
  • A tertiary education in an ITrelated discipline.


This is a permanent, full-time role based in Brisbane, focused on supporting the XXXX Brewery plus other sites across Australia and New Zealand.


As a member of the IT Support team, you will also participate in a 24/7 on-call support roster, which you will be additionally compensated for.

Access to your own vehicle and a full driver's licence will be highly beneficial for this role.

At Lion, we offer 'growth on tap' and you'll get hooked on reaching higher with each new challenge. We have endless experiences to learn and grow for those thirsty for more.

Here, you don't have to choose between your career and other life priorities - we have fantastic people, policies and programs to empower you to lead a career and life less ordinary.

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