Pega Quality Manager

2 weeks ago

Melbourne, Victoria, Australia Cognizant Full time

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.

Position Summary:

We're looking for a passionate Pega quality manager with strong communication skills, knowledge, and experience in Pega product having domain skills in banking and financial services to perform quality engineering activities and focus on the delivery of valuable outcomes and ensures alignment to client and customer needs.

Mandatory Skills:

  • 12+ Years of experience in banking domain.
  • Experience in quality engineering on Pega version 8.6.
  • Experience in pega debugging tools like clipboard, tracer, dev studio, admin studio etc.
  • Experience in payment investigations domain using Smart Investigation framework.
  • Experience in Pega upgrade testing from 7.x to 8.x.
  • In depth knowledge in domestic and cross border payment workflows.
  • Experience working with API Automation tools such as Postman.
  • Experience in Splunk testing.
  • Experience with agile project management tools such as JIRA/Confluence or qtest.
  • Experience with automation tool TOSCA.
  • Experience in core banking.
  • Experience in leading a team of 18+ members.
  • Experience in agile/scrum methodology.
  • Experience handling integration testing across channels (5+ channels).

Duties and Responsibilities:

  • Expertise in Pega smart investigation framework for implementing MT/MX investigation processes as per the latest ISO 20022 standards.
  • Expertise in planning and implementation of the end-to-end test strategy for Pega upgrade release.
  • Expertise in understanding, analyzing and consulting business requirements, tracking changes and maintenance of requirements including identifying the limitations of the product and customizations viable in line with the needs.
  • Experience in handling automation scripts through TOSCA for web application as per client defined technical specifications.
  • Experience in testing across different application like salesforce, pega, IB etc.
  • Proficient experience in different types of testing inclusive of functional (system, system integration), industry testing, UAT, Business verification testing, exploratory testing.
  • Ability to identify the Performance & Volume scope for each release.
  • Expertise of API testing using Postman Collection.
  • Experience in testing of logs/alerts captured in Splunk.
  • Expertise in getting involved in proposals from analysing high level requirements, developing a test strategy, estimations, and resourcing.
  • Ensuring all components provide quality and maintaining compliance with client processes and governing standards.
  • Excellent experience in banking domain like retail, commercial, payments, cards and payments including understanding of the entire client application landscape for various engagements.
  • Working in AGILE methodology projects, participating in scrum ceremonies on daily basis, explaining the underlying defects & issues in scrum call in detail.
  • Experienced in defining and documenting the quality engineering approach and overarching plan and strategy across multiple applications through SDLC phases.
  • Lead different modules and interfaces and guide team member with proven ability to lead and motivate teams to maximize productivity.
  • Strong stakeholder engagement and communication skills.
  • Experience in designing user guides or end user documentation to enable the client front and back-office team on the new application.

Salary Range: >$100,000

Next steps:

If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you Please apply directly with us.

For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.

#LI-CTSAPAC

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 345,000 associates around the world.
  • We don't just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what's right.
  • We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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