Pega Quality Manager

2 weeks ago


Melbourne, Victoria, Australia eFinancialCareers Ltd. Full time

Cognizant is a top professional services company worldwide, assisting clients in transforming their business and technology models for the digital age. With a unique consultative approach, we help clients innovate and run more efficiently. Discover how Cognizant leads in the digital world.



Position Summary:

We are seeking a dedicated Pega quality manager with excellent communication skills, expertise in Pega product, specifically in banking and financial services. This role involves performing quality engineering activities to deliver valuable outcomes, ensuring alignment with client and customer needs.

Mandatory Skills:
  • Over 12 years of experience in the banking sector.
  • Proficiency in quality engineering on Pega version 8.6.
  • Familiarity with Pega debugging tools like clipboard, tracer, dev studio, admin studio, etc.
  • Experience in payment investigations using Smart Investigation framework.
  • Skilled in Pega upgrade testing from 7.x to 8.x.
  • Deep knowledge of domestic and cross-border payment workflows.
  • Experience with API Automation tools such as Postman.
  • Proficiency in Splunk testing.
  • Knowledge of agile project management tools like JIRA/Confluence or qtest.
  • Experience with automation tool TOSCA.
  • Understanding of core banking systems.
  • Leadership experience in managing teams of 18+ members.
  • Proficiency in agile/scrum methodology.
  • Experience in integration testing across multiple channels (5+ channels).
Duties and Responsibilities:
  • Expertise in Pega smart investigation framework for implementing MT/MX investigation processes following the latest ISO 20022 standards.
  • Planning and implementation of end-to-end test strategy for Pega upgrade releases.
  • Understanding, analyzing, and advising on business requirements, tracking changes, and maintenance of requirements.
  • Proficient in automation scripts through TOSCA for web applications.
  • Testing across various applications such as Salesforce, Pega, IB, etc.
  • Proficient in different types of testing, including functional, UAT, industry testing, and more.
  • Identifying Performance & Volume scope for each release.
  • Expertise in API testing using Postman Collection.
  • Experience in testing logs/alerts captured in Splunk.
  • Engagement in proposals from high-level requirements analysis to test strategy development.
  • Ensuring quality and compliance with client processes and standards.
  • Extensive experience in banking domains like retail, commercial, payments, cards, and applications landscape for various engagements.
  • Working in AGILE projects, participating in scrum ceremonies, and addressing defects/issues effectively.
  • Defining and documenting quality engineering approach and plan across multiple applications.
  • Leading modules and interfaces, guiding team members for maximum productivity.
  • Strong stakeholder engagement and communication skills.
  • Designing user guides for client teams on new applications.
Salary Range: >$100,000

Next steps:

If you believe this opportunity aligns with your skills and interests, Cognizant welcomes you to join us.

About Cognizant

Cognizant is a global leader in professional services, driving digital transformation for businesses. Our industry-based approach empowers clients to innovate and operate efficiently. Discover how Cognizant leads in the digital world.

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