Claims Service Consultant 1

2 weeks ago


Perth, Western Australia Allianz Popular SL. Full time
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Brighton, VIC, AU, 3186 Brighton, VIC, AU, 3186 Brighton, VIC, AU, 3186 Launceston, TAS, AU, 7250 Adelaide, SA, AU, 5000 Darwin, NT, AU, 0820 Kingston, ACT, AU, 2604 Coomera, QLD, AU, 4209 Charlestown, NSW, AU, 2290 Coomera, QLD, AU, 4209 Kingston, ACT, AU, 2604 Launceston, TAS, AU, 7250 Charlestown, NSW, AU, 2290 Adelaide, SA, AU, 5000 Darwin, NT, AU, 0820 Darwin, NT, AU, 0820 Kingston, ACT, AU, 2604 Coomera, QLD, AU, 4209 Adelaide, SA, AU, 5000 Charlestown, NSW, AU, 2290 Launceston, TAS, AU, 7250

Area of Expertise:
Customer Services & Claims

Unit:
Allianz Australia

Employing Entity:

ALLIANZ AUSTRALIA SERVICES PTY LTD

Job Type:
Full-Time

Employment Type:
Permanent

ID:48965

Expression of Interest
We are currently seeking Expressions of Interest for Claims Service Consultants & Senior Claims Service Consultants - Australia wide.

At Allianz Australia, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.

You'll be responsible for
Managing a National based portfolio of motor claims and handling inbound/outbound calls
Providing excellent customer service to our customers in a timely manner
Maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers
Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues
About you
High level of Customer service experience, ideally within a claims environment
Insurance knowledge/background would be highly desirable
Ability to multi-task and work in a fast-paced environment
Excellent communication skills (both written and verbal)
Confidence to learn, access and use different systems and software
Strong attention to detail
Ateam playerattitude, with a focus on supporting and respecting others
What's on offer
Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.

A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.

An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.

Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.

Employee discounts on Allianz insurance products and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.

Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
About Allianz
At Allianz, we care about everything that makes you, you.

We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.

We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.

Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out a confidential conversation.

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