Food and Beverage Team Leader

2 weeks ago


Melbourne, Victoria, Australia Hyatt Corporation Full time

Food and Beverage Team Leader

Hyatt Place Hyatt Place Melbourne, Caribbean Park AU - VI - MelbourneFood and BeverageHourly/Entry Level EmployeeFull-timeReq ID: MEL002999Local

Summary

As Food & Beverage Supervisor, you will be responsible for:

Lead, manage and monitor your team on a day to day basis Daily procedures for opening & closing the restaurant are adhered to Continually maintain high production, productivity and customer-service standards Following & ensuring Hotel policies & procedures are implemented Handling guest feedback Maintain a high level of cleanliness and presentation, keeping all work areas both front of house and back of house clean and in working order

Qualifications

As the successful candidate, you will have:

Demonstrated supervisory/leadership experience, preferable in a similar Hotel/Restaurant Environment Excellence in exceptional customer service aligned to 5-star brand standards Excellent communication skills to liaise with guests at all levels Exceptional grooming standards Must be able to work across a 7-day rotating roster, including late nights, weekends and public holidays Leadership qualities, to motivate and coach staff Basic understanding of financials such as COGs and labour costs, preferred but not essential Able to work in Australia without restrictions An effective time manager with the ability to multitask and thrive in high pressure situations

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