Reward Recognition Manager

2 weeks ago

Sydney, New South Wales, Australia Commonwealth Bank Full time

About the team
The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services.

They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers' needs.


Human Resources (HR) is committed to creating a workplace where our people can deliver on our purpose, bring out the best in each other, and achieve their potential.

Our role is to ensure our people who serve our customers - including those who support and design and deliver the bank's products and services - have the ambition and motivation, the capability and are recognised and rewarded to deliver the very best possible outcomes for our customers every day.


Key enablers include:

  • Develop best in the world leaders to drive our culture
  • Establish workforce capabilities to underpin our future success
  • Build a strong foundation for flexibility
  • Create a great experience for our people


Reward plays an important role in enabling business and talent strategies, through attraction, retaining and motivating talent, and supporting our cultural priorities, including risk culture.

The Reward chapter area is focused on on building mastery of skills across a range of specialist reward areas which enables leaders to make informed reward decisions so CBA can attract, retain and motivate talent.

We are amidst exciting agile transformation which will provide opportunities to work across prioritised projects requiring reward expertise across multi-disciplinary teams.


As a Manager in the Reward Consulting Chapter, this role will be responsible for the end-to-end management and evolution of our Retail Banking specific recognition programs, as well as ensuring alignment with other line of business and broader Group wide recognition programs.


Do work that matters:

  • Ensure RBS specific recognition programs achieve the highest standards of quality and efficiency outcomes, assuming endtoend accountability of program performance from strategic design to award delivery and execution, including asset and process development, financial management, reporting and stakeholder engagement.
  • Foster and maintain relationships with key stakeholders, escalating issues on behalf of the team which may impede program performance/deliverables.
  • Work closely with all key stakeholders internally and externally, including key business champions, suppliers and partners to ensure program objectives are being met and areas of improvement identified.
  • Devise and implement engagement strategies with innovative tactical plans to expand utilisation and maximise cultural change.
  • Identification and implementation of program improvements (improvement of recognition experience, selection criteria, and process, valueadds, contract negotiations etc.) to drive greater efficiencies and effectiveness for the program.
  • Use data and feedback to determine opportunities and challenges to develop informed solutions driven by this knowledge.
  • Make actionable recommendations to ensure programs continually evolve to meet the Bank's people and business needs.
  • Supervise the program library to ensure all SOPs and governance documentation are fully maintained.
  • Supervise program budgets to ensure program expenditure and performance to plan.
  • Ensuring alignment with the Group's recognition programs to fully meet and satisfy all regulatory, internal policy and process obligations.
  • Managing financial, conduct, operational and reputational risks

We're interested in hearing from people who possess:

  • Excellent communication skills with ability to work with internal experts and key stakeholders to implement change and communications.
  • Strong project management skills, including budgeting and forecasts.
  • Superior leadership and organisational skills.
  • Strong stakeholder management and influencing skills.
  • Excellent interpersonal and communications skills.
  • Problemsolving, decisionmaking and prioritisation skills.
  • Ability to work at pace in a rapidly changing environment.
If you are interested in a Reward Recognition Manager role at CBA across any of the reward disciplines outlined above, we would love to hear from you

CBA is Australia's largest listed organisation and we have a large, diverse team that supports our scale. We can offer you unparalleled opportunities for growth, breadth and career development.

We offer you the opportunity to expand your career surrounded by a skilled and successful group of individuals.

We work flexibly and along with competitive remuneration packages, you will have access to a range of exclusive and exciting benefits.

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Advertising End Date: 17/06/2024

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