Injury Management Team Administrator

2 weeks ago

Melbourne, Victoria, Australia DP WORLD AUSTRALIA LIMITED Full time

About the role

This role is primarily responsible for providing administrative support to the Injury Management Team to enable effective and efficient delivery of the team goals. This role also supports business activity by delivering regular reporting activity that assists with managing team functionality and performance.

Key Accountabilities

  • Manage calculation of weekly compensation benefits
  • Coordinate with pay office to ensure payments are made in a timely manner
  • Identify, calculate and coordinate compensation adjustments each pay cycle.
  • Coordinate claims with insurers
  • Reconcile insurer payments against claims
  • Provide monthly reporting to Finance Managers on reconciliation balances.
  • Completion of submissions to pay office on schedule each pay cycle
  • Minimise number of compensation adjustments
  • Manage weekly reporting of work flow for Injury Management Team, including exception reporting for National Workers' Compensation Manager.
  • Assist Injury Management Team with collation of employment documentation requests for litigated matters.
  • Ensure request for documents from third parties are identified, accurate and prepared for submission.
  • Communicate with key stakeholders in case management to provide critical case management information to enable Injury Management to implement outcome focused strategies.
  • Manage data quality of Injury Management Team management system (Solv) to maximise effective use of the system by the team.

Experience, skills and qualifications

  • Customer service focus (internal and external)
  • High level communications skills, written and oral
  • Strong analytical ability
  • High standard of accuracy and attention to detail
  • Advanced computer skills in Word, Excel and PowerPoint

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

#LI-MM1

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