Customer Experience Agent/vehicle Detailer
1 week ago
Company Description
At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options.
Owned by the NRMA Group, our purpose is simple:Go further. Together.
We're on a constant journey of improvement, delivering what we proudly call 'SIXT star service' for a seamless and premium experience.
SIXT Australia is on the lookout for a
Casual Customer Experience Agent dual role to join the team at
Melbourne Airport.
As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales and complete vehicle rentals for SIXT Australia following a set of guidelines and procedures.
Your key responsibilities will include:
- Opening and closing rental agreements
- Selling additional over the counter rental products
- Managing reservations
- Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer
- Inspecting and recording vehicle damage
- Delivering vehicles between sites
- Maintaining a clean and safe working area
What You'll Bring
- Exceptional customer service skills and/or experience
- Enthusiastic and driven individual who strives to exceed targets
- Excellent verbal and written communication skills
- Flexibility to work on a rotating shift roster including weekends and public holidays
- Current unrestricted Provisional or Full Driver's Licence
- Full working rights in Australia
All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.
What's In It For You?
At SIXT Australia, we offer more than just discounts - though you get those too To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:
$27.
- Travel discounts on SIXT car rental, cruises, and accommodation at our awardwinning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Uniform and staff car parking provided
- Employee Referral Program where you may be eligible for a $2,000 referral bonus payment
Know You Belong
At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience.
If you're ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you.
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