Referral Unit Officer

2 weeks ago

Adelaide, South Australia SA Health Full time

Job no: 856574

Work type:
Part time

Location:
Adelaide CBD

Categories:
Administration and Clerical

-
Women's and Children's Health Network, Women's and Children's Health Network, Child and Family Health Services (CaFHS)
Adelaide (5000):
Salary
-
Classification
 ASO Administrative Services Officer L2 $57,842 to $62,221-
Employment Part time
Term Contract (temporary up to December 2024)
Overview


The
Women's & Children's Health Network provides state of the art health care for women, babies, children and young people across South Australia.

We are the state's leading provider of specialist care for children with acute and chronic conditions as well as being SA's largest maternity and obstetric service.


Our community-based services also reach hundreds of thousands of vulnerable babies, children and young people, their families and communities across South Australia through our various services and programs in areas such as our Mental Health, Child & Family Health services, Youth Health and Aboriginal Health services.


Join our team and contribute to providing South Australia's women, babies, children and young people with the best health care through both within our Hospital or via our many and varied community services and programs.


About the Child and Family Health Service (CaFHS)


The
Child and Family Health Service (CaFHS) is a free statewide service that supports parents and families of children from birth to five years of age, who live across metropolitan, regional and rural areas in South Australia.


With over 100 clinics across South Australia,
CaFHS helps parents and families to understand their child's health, development, and wellbeing needs, which can include breastfeeding, sleeping, settling, introducing solids, parenting and play and development.

Each year,
CaFHS provides over 75,000 family consultations via in clinic or at home appointments, telehealth (phone) or virtually.


South Australia records approximately 20,000 births each year and
CaFHS offers an in home initial 4 health and development check at 1 to 4 weeks of age, to support the infant and family's health, wellbeing and development.

Further health and development checks are offered at 6-8 weeks, 6-9 months, 12 months, 18-24 months, 3 years and 4 to 5 years.

For children with ongoing or complex needs,
CaFHS can refer families to other healthcare and community service supports.

The Opportunity


As the
Referral Unit Officer, you will be responsible for the provision of administrative support and quality customer service to a large range of clients and external service providers state-wide.


The Referral Unit Officer is responsible for maintaining a confidential administrative and data control service to facilitate the efficient management of CAFHS referrals, which includes ensuring the accuracy and integrity of client information processing.

The role also involves CaFHS appointment bookings for initial appointments in a professional and timely manner, aligning with a commitment to high-quality customer-focused outcomes.


To find out the specifics, including the
key selection criteria and
special conditions, please go to the attached role description.


Benefits of Joining us


You will experience a high level of peer support through initial and ongoing forensic training, building on your existing skills and abilities, in this challenging and rewarding role which provides vital services to some of South Australia's most vulnerable people.

You will also receive an attractive annual salary package with employer superannuation contributions and leave loading as well as the opportunity to maximise your salary through salary sacrifice arrangements.


Application Instructions

Other Important Information


If this role and our organisation sounds like the next step in your rewarding career, you are strongly encouraged to apply.

The South Australian public sector promotes diversity and flexible ways of working part-time.

Applicants are encouraged to discuss the flexible working arrangements for this role.

Check(s)

  • DHS Working With Children Check (WWCC)
  • National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)

Immunisation Risk for this position is - Category B


SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply

Job ref:

856574**
Enquiries

Name:
Anne-Marie Butcher

Title:
Referral Unit Manager

Phone:

Application Closing Date:

Monday 26th February 2024**:

  • 11.55PM**
    Attachments
ASO- Referral Unit Officer - CaFHS - Role Description -

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