Dynamics CRM Functional Consultant/Business Analyst

1 week ago


Melbourne, Victoria, Australia NTT DATA Full time

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue).

We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider.

Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries.

By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world.

Innovation is part of our DNA. We believe it's key to what makes us different.

So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world.

The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

Want to be part of the team?I am seeking an experienced Dynamics 365 Functional Consultant for a client in Melbourne to take up a 3 months contract role with a view of extension.

Your day at NTT5+ years' experience in providing functional analysis services.3+ years' experience working on medium to large-scale Microsoft Dynamics 365 implementations, with advanced knowledge of the platforms capability and limitations.

Working knowledge and ability to perform configuration relation to Microsoft Dynamics 365 implementation areas including:

D365 Customer Service specifically Email to Case functionality.2+ years' experience working in Agile Scrum environments including providing input into planning/backlog grooming and estimation activities.

What would make you a good fit for this role?Advanced experience and skills in documenting business requirements and functional design through user stories, wireframes, screen mock-ups, etcAdvanced experience and skills in business process re-engineering activities and driving innovative outcomes for customers.

Advanced experience and skills working directly with end-users and technical staff to achieve desired outcomes.
Excellent verbal communication skills with the ability to lead workshops & showcases with senior stakeholders.
Experience with Power Pages.
Experience with Microsoft Azure environment.
Experience with Microsoft DevOps.
Experience providing services in large-scale IT organisations, preferably government.
Experience in change management processes, including drafting training documentation and hosting training sessions for end-users.
Experience in System integration specifications.
If you think you match this requirement then email me your CV NOW

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