Member Solutions Consultant

2 weeks ago


Albany, Western Australia RAC of WA Full time

With more than 1.3 million members, RAC holds a prominent position as one of WA's most renowned and trusted brands. The organization operates with a clear purpose, aiming to generate added value for its members and fulfill its mission to act as 'The driving force for a better WA.'

Exciting Opportunity:

The role of a Member Solutions Consultant involves engaging with existing and potential members in your local area to address their inquiries, offer solutions by emphasizing the advantages of our products and services.

Key Details:

Location: RAC Albany Service Centre

Working Hours: Monday to Friday from 8:45 am to 5:15 pm (totaling 37.5 hours per week)

Salary: Commencing at $59,197 per annum + shift loading/penalties + superannuation + additional benefits

Responsibilities:

  • Handle member inquiries through face-to-face interactions or via phone/email
  • Provide assistance and accurate advice on our range of products and services
  • Establish and nurture relationships with members, suggesting tailored products to meet their specific needs

Qualifications:
As a member-centric organization, alignment with our values is crucial. We seek a customer service professional with sales experience, particularly in a fast-paced, multitasking environment.

In addition to this, the ideal candidate will possess:

  • Proven track record in achieving KPIs/targets individually and within a team
  • Ability to adapt to changing work environments and embrace positive participation in change
  • Strong communication skills with a focus on listening and building rapport
  • Demonstrated empathy and resilience in aiding members during challenging situations
  • High computer literacy and the capacity to engage in multiple applications while conversing

Perks & Benefits:

  • Stable full-time role in your local community
  • Dedicated career progression paths with continuous training and mentorship for tangible growth opportunities
  • Complimentary Roadside Assistance and discounts on various RAC products and services, such as Insurance, Holiday Parks, Security, Finance, and Auto Services
  • Inclusive and supportive environment fostering success for all
  • Professional development and ongoing training initiatives
  • Significant discounts on home, contents, and car insurance, in addition to free roadside assistance
  • Member benefits and the chance to join an active Social Club

Recruitment Process: Shortlisted candidates will receive an invitation via email to undertake a comprehensive virtual assessment involving scenario-based questions and activities. Advancement in the recruitment process will be based on satisfactory performance.

Training: An extensive, fully-funded training program will be provided through virtual sessions by our expert Learning and Development Advisors to ensure your success.

Career Development: Genuine career advancement, continuous training, and supportive guidance for real progression opportunities.

We are seeking a proactive professional who thrives in an environment that values continuous enhancement.

If you are looking for a career with substantial impact rather than just a job and wish to contribute meaningfully to your community, take the next step. We are excited to meet you and welcome you to the RAC community.

We recommend submitting your application promptly as RAC reserves the right to close this opportunity without prior notification.



  • Albany, Western Australia RAC WA Full time

    With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."The Opportunity:As a Member Solutions Consultant, you will engage with current and potential members from your local...

  • Activation Consultant

    2 weeks ago


    Albany, Western Australia atWork Australia - Workforce Australia Full time

    Company DescriptionWho we are:atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. To do that, we work with people to identify their goals and...


  • Albany, Western Australia Seven West Media Full time

    About us You may have heard of us, but did you know? Seven West Media (SWM) is not only the top news, sports and entertainment brand in WA, we are a group of diverse, creative and inclusive team members that love what we do. We get to connect with millions of Western Australians every day, and we aim to give our audience, clients and team the best...

  • Exercise Physiologist

    2 weeks ago


    Albany, Western Australia South Coast Sports Medicine Full time

    If you would like to work as part of an experienced truly collaborative team of health professionals in a great regional environment, please contact us for a more in-depth discussion. We are recently moved into a brand-new purpose-built facility with 10 consultation rooms and well-equipped gym area. Our team members include doctors of Occupational Medicine,...

  • On Road Sales

    2 weeks ago


    Albany, Western Australia Nutrien Full time

    Australia's leading agribusiness making a difference - growing our world from the ground up. GPTW Certified 2022 – 2023 Based in Albany, WA Why Nutrien Ag Solutions? If you want a career that makes a difference, then come work with us at Nutrien where your purpose for coming to work every day is real and impactful - growing our world from the ground up....

  • On Road Sales

    2 weeks ago


    Albany, Western Australia Nutrien Full time

    Australia's leading agribusiness making a difference - growing our world from the ground up. GPTW Certified 2022 – 2023 Based in Albany, WA Why Nutrien Ag Solutions? If you want a career that makes a difference, then come work with us at Nutrien where your purpose for coming to work every day is real and impactful - growing our world from the...

  • InWork Support Coach

    2 weeks ago


    Albany, Western Australia atWork Australia Full time

    Job DescriptionThe Position:We have an exciting opportunity to join our In-Work Support Coach team in Albany. If you're looking for work with purpose that has that ability to change peoples' lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team. The In-Work Support Consultant's role is...


  • Albany, Western Australia Kelsian Group Full time

    AlbanyJoin an award-winning tourism and transport companyAccess to a range of Employee Benefits Swan Transit is currently seeking Casual School Bus Drivers to join our team in Albany Depot.About the RoleWe are looking for customer service focused people that have a strong commitment to safety to provide the best experience for our customers(School Kids). The...


  • Albany, Australia RAC of WA Full time

    With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." The Opportunity:As a Member Solutions Consultant, you will engage with current and potential members from your local...

  • Sales Consultant

    4 weeks ago


    Albany, Australia Seven West Media Full time

    Sales Consultant Apply now Job no: 979078Work type: Full-timeLocation: Albany About us You may have heard of us, but did you know? Seven West Media (SWM) is not only the top news, sports and entertainment brand in WA, we are a group of diverse, creative and inclusive team members that love what we do. We get to connect with millions of Western...


  • Albany, Australia Lifestyle Solutions Full time

    Therapeutic Youth Worker Join us in making a positive impact on the lives of children and young people in out-of-home care in McKale! We're on the lookout for dedicated people to join our care team. We are looking for committed people who are interested in a Casual vacancy in our Child and Family Services. Our care team members provide tailored...


  • Albany, Australia Lifestyle Solutions Full time

    Therapeutic Youth Worker Join us in making a positive impact on the lives of children and young people in out-of-home care in McKale! We're on the lookout for dedicated people to join our care team. We are looking for committed people who are interested in a Casual vacancy in our Child and Family Services. Our care team members provide tailored...


  • Albany, Australia Lifestyle Solutions Full time

    Therapeutic Youth Worker Join us in making a positive impact on the lives of children and young people in out-of-home care in McKail! We're on the lookout for dedicated people to join our care team. We are looking for committed people who are interested in Casual vacancies in our Child and Family Services. Our care team members provide tailored therapeutic...


  • Albany, Australia Telstra Full time

    Employment TypePermanentClosing Date2 July 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Employment Consultant

    2 months ago


    Albany, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Albany,...

  • Employment Consultant

    1 month ago


    Albany, Australia Advanced Personnel Management Full time

    Are you ready to make a difference in the lives of others, and your own? As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Albany,...

  • Employment Consultant

    4 weeks ago


    Albany, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Albany,...

  • Employment Consultant

    4 weeks ago


    Albany, Australia Advanced Personnel Management Full time

    Are you ready to make a difference in the lives of others, and your own? As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Albany,...

  • Therapeutic Carer

    2 weeks ago


    Albany, Australia Lifestyle Solutions Full time

    McKail located - Supported Independent Living   One week on, one week off We are seeking an energetic, compassionate and resilient Live-in Carer to join our Supported Independent Living accommodation services in McKail, WA! Own It - How we get the job done  This is a challenging role but the reward for your dedication and persistence is knowing that...

  • Activation Consultant

    3 weeks ago


    Albany, Australia atWork Australia - Workforce Australia Full time

    Company DescriptionWho we are:atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. To do that, we work with people to identify their goals and...


  • Albany, Australia atWork Australia Full time

    Job DescriptionThe Position:As an Activation Consultant, you will be responsible for co-ordinating the delivery of the Work for the Dole program in your designated region(s), providing guidance to Managers and atWork staff members regarding Work for the Dole related activities.Your key responsibilities will be but not limited to:Work closely with AWA team...

  • Exercise Physiologist

    4 weeks ago


    Albany, Australia South Coast Sports Medicine Full time

    If you would like to work as part of an experienced truly collaborative team of health professionals in a great regional environment, please contact us for a more in-depth discussion. We are recently moved into a brand-new purpose-built facility with 10 consultation rooms and well-equipped gym area. Our team members include doctors of Occupational Medicine,...


  • Albany, Australia atWork Australia - Workforce Australia Full time

    Company DescriptionJob Title: InWork Support CoachCompany: atWork AustraliaLocation: Albany, WASalary: Competitive Salary + KPI Bonus incentivesWho we are:atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower...


  • Albany, Australia atWork Australia Full time

    Job DescriptionThe Position:We have an exciting opportunity to join our In-Work Support Coach team in Albany.  If you’re looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.   The In-Work Support...


  • Albany, Australia Laser Clinics Full time

    Join Our Electric Team of Passionate Cosmetic Registered Nurses! Are you a determined and caring Cosmetic Registered Nurse with a passion for aesthetics? We're seeking individuals who embody our values to join our dynamic team where client satisfaction and professional growth are paramount, delivering results that wow!  What You'll Do: Bring your...

  • Clinician, Albany

    4 weeks ago


    Albany, Australia Audika Full time

    About the role#LI-MO1 #audika_Australia Being a part of the professional audiologists’ team at Audika, you will work independently providing services to HSP, DVA, private and insurance clients. This includes performing hearing assessments, prescription, fitting and consulting. You will have access to the latest hearing aid technology via various...

  • On Road Sales

    4 weeks ago


    Albany, Australia Nutrien Full time

    Australia’s leading agribusiness making a difference - growing our world from the ground up. GPTW Certified 2022 – 2023 Based in Albany, WA Why Nutrien Ag Solutions? If you want a career that makes a difference, then come work with us at Nutrien where your purpose for coming to work every day is real and impactful - growing our world...

  • Clinician - Albany

    4 weeks ago


    Albany, Australia Sonova Full time

    Join our passionate team in their mission to make a positive difference in our clients’ lives through better hearing! We have a great opportunity for a qualified Audiologist or Audiometrist to join the team at our busy hearing clinic in Albany, WA. This position is open to candidates seeking a full-time or part-time position. Associate members of...