Clinical Communications

2 weeks ago

Melbourne, Victoria, Australia Alfred Health Full time

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Ongoing
  • Full Time(80 hours per fortnight – Mon to Fri, with ADO)
  • Managers and Administrative Worker Grade 2 Level 1 (HS2)
  • Located at The Alfred
  • Great staff benefits

The Department

Health Information Services provides a range of functions including VAED reporting, medical record management, clinical information requests, Alfred and Caulfield Switchboard Services along with Enquiries Services at The Alfred, Caulfield Hospital and the Paula Fox Melanoma Cancer Centre.

The Role

The Alfred has an exciting opportunity for a Clinical Communications & Information Release Officer to join the Health Information Services (HIS) team and contribute to two key business areas.

The Clinical Communications team in HIS are responsible for processing over 6,000 outpatient transcriptions per month ensuring that all dictated transcriptions reach their destination, i.e. correct Doctor/GP, correct encounter, etc. The team is also responsible for actioning any failed distribution of discharge summaries and maintaining various clinical databases.

The Information Release team in Health Information Service manages over 2000 Information Release requests per month. These requests come from GP's, treating Dr's and other health services to provide ongoing patient care. We currently have a part time opening within HIS to fulfil this role.

Qualifications and Experience Required

  • Year 12 / Victorian Certificate of Education
  • Previous clerical experience, preferably in a Hospital environment
  • Highly developed organisational, communication and interpersonal skills

The successful applicant must have demonstrated excellent, clear and effective communication skills. They will be responsible for providing a professional representation of Alfred Health and have the ability to prioritise tasks, promote and maintain good customer relations, professional behaviour and team spirit.

Staff Benefits

  • Generous salary packaging and novated leasing are available through Maxxia
  • Onsite child care services, a payroll deductible expense
  • Onsite staff gym, a payroll deductible expense
  • Modern onsite library facilities, exclusive to Alfred Health staff
  • Access to health and wellbeing incentives
  • Discounted health insurance

To apply for this position, firstlyreview the PD, which further outlines the key duties and responsibilities. These will form the basis of the selection criteria. Then apply online before the closing date.

Enquiries to Ester Morales, Clerical Team Manager, HIS on

Applications close 11pm AEST, Friday 21st June 2024.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.


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