Support Officer

2 weeks ago


Mount Gambier, South Australia Australian Red Cross Full time

Support Officer - Aged Care

49 Helen St, Mount Gambier SA 5290, Australia Req #577
Wednesday, 1 May 2024

· Maximum term position until 30 June 2024

· Part time hours (30.4 hours per week)

· Mount Gambier

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Support Officer - Aged and Community Care delivers entry-level (non-clinical) digital, in-home, and community-based aged and community care programs to support consumers to maintain social connectedness and independence.

Working as part of an integrated nation-wide Aged and Community Care team, the role will collaborate with functional teams including Intake and Assessment, Quality, and Workforce Development, to ensure our programs are informed by consumer choice, provide dignity and respect, and are responsive to identity, culture and diversity. The role will also coordinate, supervise, train and support a large volunteer workforce..

About you

  • Demonstrated ability to follow and implement Frameworks, policies, procedures, work instructions, guidelines and standards
  • Thorough knowledge in coordinating, managing, training and supporting volunteers
  • Excellent records management and general administration skills
  • Demonstrated knowledge and experience in providing programs to consumers from diverse backgrounds and cultures, including (but not limited to) First Nations, CALD and LGBTIQ+
  • Sound knowledge and experience in using software applications including databases, client management systems, mobile/tablet applications, and Microsoft suite of programs

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your pay, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Career development: Access to ongoing learning, training, and development courses

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Salary from $71,155.76 FTE + superannuation + access to salary packaging.

For additional enquiries, please contact Sharlom Kelley on for a confidential discussion.

Applications close at close of business on 15 May 2024.

Job Ref #: 577

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Other details

  • Job family Social Support
  • Job function Individual Contributor
  • Pay type Salary

Apply now


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