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Mining Technology Implementation Specialist

3 months ago

Brisbane, Queensland, Australia Caterpillar Full time

Career Area:

Product Support

Your Work Shapes the World at Caterpillar Inc.


When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar
Caterpillar Inc.

is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.

Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.


The Caterpillar MineStar Implementation team has an opportunity for an energetic and committed person to join the technology group in our Brisbane or Perth office.


Job Purpose:

You will be responsible for implementing the MineStar suite of surface mining technology products (Command for Hauling/Dozing/Drilling, Fleet, Terrain, Health, Edge) at new customer sites including upgrades for existing Customers.

Implement system configuration and solutions to meet commercial contracts and mining business needs.

You will support the Dealer and Customer during the installation and configuration of the software, debugging, testing, and integration of other systems to MineStar projects.


Job duties include by not limited too**:

  • Install and configure the complete MineStar system to meet commercial contract and site-specific needs
  • Support the implementation of system modules to specification and configure modules based on requirements gathered from Customer's business analysis
  • Planning and execution of integrated testing and Customer acceptance testing
  • Ability to problemsolve through technical investigation and resolution, including responding to Customer questions
  • Provide implementation technical training to End Users and System Administrators
  • Perform implementation and integration tasks for internal and external Customers
  • Assist with documentation, training and functional specifications
  • Follow project management process and implementation assignments
  • Provide basic training on our standard implementation processes and usage of MineStar systems

Required qualifications and skills:

  • Technical Bachelor Degree and/or relevant experience in a related IT/technical/engineering role
  • Extensive handson experience with technical software system implementation, preferably in a mining environment
  • Extensive handson experience with IT system architectures, enterprise computing infrastructure and cybersecurity
  • Experience in Fleet Management implementations is highly desirable
  • Experience in mining technology installation, configuration and commissioning on heavy machines is desirable
  • The ability to develop relationships through excellent written and verbal communication skills
  • Ability to work both independently and as part of a multidisciplinary team
  • Ability to undertake up to 25% domestic and international travel

Posting Dates:

March 27, April 18, 2024
Caterpillar is an Equal Opportunity Employer (EEO).

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