Admissions Coordinator Aged Care

1 week ago

Waverley Municipal Council, Australia Charingfield Aged Care Community Full time
Full-time + Competitive remuneration + Great Location + Onsite parking

  • Ability to make a positive impact on residents and families
  • Join a national provider
  • Winner of 2023 Innovation Award

What's in it for you?

  • Salary based on experience + 11% Super


 NFP Salary Packaging
  • Increase your takehome pay
  • Onsite Parking
  • Great location near Bondi
  • Join an innovative national provider with a unique vision to strengthen notforprofit aged care communities
  • Winner of 2023 Innovation Award
  • Onsite & Online career development & programs
  • Great leadership & admin team
  • Awardwinning culture program
  • Be a hero be part of a rewarding notforprofit organisation

Who we are

At Charingfield Aged Care Community we aim to provide the highest quality residential aged care in environments that are rich with the senses of home.

Our progressive operating model enhances staff efficiency and culture, quality and compliance, and most importantly, resident experience. This innovative approach has been recognised internationally at the Asia-Pacific Eldercare Awards.

The Role

We are looking for Admissions Coordinator who is passionate about a resident first approach, to join our 55-Bed facility in Waverley, NSW.


The Admissions Coordinator will work closely with the Facility Manager and will develop strategies to engage with potential residents and families who are looking to enter residential aged care.

This role will also be required to provide information about aged care services, fees, and requirements for entering an aged care home and guide each customers through the system whilst exploring options that best suit their needs.


A crucial aspect for excelling in this role lies in the ability to develop strong and lasting relationships with residents, families, and all external referrers within the community such as Hospitals, Transition Care providers, GP's, Social Workers, ACAS teams, etc in order to drive occupancy at the homes.


What you will do

The Admission Officer is responsible for:

  • Manage enquiries around admission into aged care
  • Provide excellent customer service
  • Lead to Admissions Process Management
  • Booking and providing tours of the facility
  • Liasing with prospective residents/families and the care team
  • Occupancy management
  • Maintaining & creating strong relationships with the referral network
  • Create resident agreements
  • Liasing with the finance team
  • General administration such as data entry/collation and reports preparation, records management, reception, and filing.

What you will bring

  • Previous Admissions, Customer Service or Sales and Marketing experience within the Residential Aged Care, Home & Community Care, Retirement Living, or Healthcare sectors.
  • Excellent communication skills and a strong customerfocused attitude.
  • Understanding of Fees and Charges applicable to Aged Care (RADS/DAPS etc) is preferred.
  • Experience in multitasking, problemsolving, and prioritising a busy workload
  • Proven ability to show kindness, empathy and have a cando attitude
  • NDIS Clearance (or willing to obtain)
  • Covid19 Vaccinations (2 doses)

Interested? We would love to hear from you Click

APPLY now

  • Thank you for considering the role._

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