Onboarding & Training Specialist

1 week ago

Sydney, New South Wales, Australia Australian Retirement Trust Full time
Be part of an inclusive and high-performing team

  • Enjoy a rewarding career move with opportunities for development
  • Make a difference with a fund that puts members first

About us


When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia's largest superannuation funds, we proudly take care of over $200 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower.

Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.


About the role


To support our success we are currently seeking an
Onboarding & Training Specialist to join the Member Experience team in our
Sydney location.


The Onboarding and Training Specialist is responsible for supporting the Adviser Growth Team by developing, maintaining and leading the end to end sales process, successfully onboard unregistered advisers, and lead advisers' training activities.


The Onboarding and Training Specialist will utilise their knowledge of Australian Retirement Trust's products and supporting services to articulate the value of the proposition to external Financial Advisers.

This will be achieved through phone-based activities and by liaising with internal stakeholders to deliver presentations to external Financial Advisers.

This also includes data management and reporting on Advisers, Dealers & campaigns.


The role will grow Australian Retirement Trust's share of support in the external Financial Advisers market through sales and retention of Australian Retirement Trust's accumulation and pension funds under management.

High external Financial Adviser and industry engagement will generate significant new business opportunities.

This role is available as a full-time permanent opportunity.

About you
If this is the right role for you, your skills and qualifications will include:

  • Superannuation experience and knowledge of the associated legislation that operates within the superannuation environment.
  • Ability to develop and maintain strong relationships with prospects, clients and third parties.
  • Demonstrated commitment to a 'customer first' approach and an ability to take ownership and serve customer requirements.
  • A consultative approach and the ability to communicate with business owners and senior stakeholders.
  • Exceptional organisational and time management skills.
  • Strong communication, presentation, and stakeholder management skills.
  • Working knowledge of superannuation, insurance, investment, and other business to business/ consumer sales.

How you'll benefit


As part of the Australian Retirement Trust team, you'll have access to development programs that help you focus on solutions-based outcomes, and innovative ways to support our members.

We provide a dynamic and rewarding work environment featuring:

  • Competitive salary, bonus, and super offerings
  • Flexible work arrangements
  • Generous parental leave entitlements
  • A focus on learning and development, including study assistance
  • Volunteer and community service leave
  • LGBTQI + and disability employee networks
  • Wellbeing initiatives including Employee Assistance Program and discounted health insurance
  • An additional leave day each year on top of annual leave.
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