Education Consultant

1 week ago

Sydney, New South Wales, Australia Wella Company Full time

Function:
Education- Location: Sydney, NSW, AU- Work Arrangement: Remote
About Us

Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd.

With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves.

As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

Wella company and its brands, are and will remain committed to a range of social causes as well as seeking to minimize its impact on the environment.


The Role


As innovators in the hair and nail industry, you will be an essential contributor to our mission to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

As an Education Consultant, you will partner with our customers to deliver exceptional training and support on a range of professional brands.

You will work closely with the sales team to build and maintain strong customer relationships with new and existing Wella customers.

The role includes regular trips to Wollongong, Canberra and South Coast Region.

Reporting to the State Sales Manager, you will:

  • Plan and execute activities focused on upskilling and educating our customers in line with our education strategy;
  • Facilitate Studio seminars, Virtual Education and in Salons training to provide Best in Class customer experience;
  • Use your creativity, and passion for customer service to engage and inspire our customers and build brand awareness;
  • Collaborate with the sales team and other departments to gain and grow our customers;
  • Utilize a range of channels and platforms (digital, social media & in person) to engage with our customers;
  • Be the voice of the customer, passing on leads, knowledge and feedback to relevant colleagues and departments;
  • Assist with the coordination and execution of education and marketing events; and
  • Stay up to date on industry trends to ensure you are an expert and innovator within the industry

About You

You will have:

  • Experience & Passion in demonstrating, Educating, and presenting;
  • 5yrs + in hairdressing industry;
  • Engaging and empathic communication style;
  • Relevant hair dressing background including previous experience working in a salon;
  • Knowledge of colour, care and styling products and techniques;
  • Passion for customer service;
  • Exceptional collaboration skills with a track record of working with others;
  • Entrepreneurial spirt; and
  • Valid driver's license.

Benefits & Culture:

At the Wella Company, we passionately treat our business like our own and act accordingly. We dream big and stretch ourselves to go beyond, being ambitious for our consumers, customers and ourselves. This is what keeps us growing. We constantly challenge ourselves to make brave choices and drive positive change.

Because we know that, as a team, we can have a real impact and create the extraordinary for customers, consumers and beyond.


We offer an attractive remuneration package, product allowances, company car / car allowance, career & development opportunities, and other fantastic perks.


_EEO OPPORTUNITIES_

  • We offer equal employment opportunity to qualified individuals without regard to race, religion, colour, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws, makes reasonable accommodations for applicants and employees with disabilities._

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