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Service and Sales Administrator

3 months ago

Sydney, New South Wales, Australia Fusion Careers Full time
Service and Sales Administrator

  • Nano Vacuum
Castle Hill, Sydney NSW
Client & Sales Administration (Administration & Office Support)
Part time
Posted 7d ago
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About us
Nano Vacuum provides cutting-edge, micro & nano-fabrication tools to customers working in research, product development and production. We succeed through offering advanced equipment and excellent technical support to our clients.

Our Service and Sales Administrator will be part of a small team of professionals who are responsive to our industry's needs and are focused on offering an outstanding experience to our customers.

Qualifications, aptitude & experience

  • Experience in service operations, including processing service jobs (inhouse and onsite), ordering spare parts, scheduling works, accounting for expenses, liaising with customers, invoicing
  • Experience in the creation, promotion and management of service contracts
  • Experience in preparing quotations for products of a technical nature
  • Understanding of basic accounting principles (sales revenue, costs, margin)
  • Proficiency with the MS Office software suite (Outlook, Word, Excel, Teams)
  • Excellent communication skills
  • Organizational ability
  • Attention to detail / meets deadlines / proactive approach
  • Problemsolving aptitude
  • Ability to follow procedures and comply with Occupational Health & Safety directives
  • Qualifications and working experience in an engineering or physical sciences area will be highly regarded
Tasks & responsibilities

  • Manage Nano Vacuum's service operations ensuring efficient utilisation of resources while meeting customer requirements
  • Creation, promotion and management of service contracts, ensuring all promised services are provided according to the agreed schedule.
  • Prepare quotations or other documents to assist the sales team in the performance of their duties
  • Liaise with suppliers and customers
  • Ensure all reporting and CRM requirements are met
Benefits

  • Hours and days of work can be flexible, up to 30 hours per week
  • Laptop and mobile phone supplied
  • Based in Castle Hill with free parking