Team Leader Motor Claims

1 week ago

Kawana Waters, Queensland, Australia Auto & General Insurance Full time

The Role:


An exciting opportunity exists for a motivated and driven individual to step into the Team Leader role leading a group of specialist Motor Claims Consultants.

The role is responsible for leading a team of Motor Claims Consultants, who together manage a portfolio of claims, with the key focus of this position to manage costs whilst delivering consistently high levels of service to our customers.


Your primary responsibilities will be;

  • Develop, coach & motivate a team of Claims Consultants to meet agreed objectives
  • Lead & monitor the team to execute a high standard of service & process adherence
  • Monitor & support the management of a portfolio of claims including:
  • Workload prioritisation and allocation
  • Claim review & authorisation
  • Technical product, process & system & compliance support
  • Performance & progress reporting
  • Provide detailed input into ongoing process & system development Provide input into staffing requirements & recruitment

Knowledge and Experience

  • Strong people leadership & demonstrated ability to develop technical staff within insurance claims
  • Excellent written & verbal communication skills
  • Ability to maintain strong relationships with internal & external stakeholders
  • Well developed & demonstrated understanding of legislative, regulatory & compliance obligations
  • Ability to analyse & resolve problems whilst maintaining a focus on customer outcomes and relations
  • Ability to innovate & be creative in developing processes & procedures Proactive & energetic approach to help drive the business forward & expand existing knowledge & skills
**About Us
**At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our Perks
-
Location
  • This role is based at our Kawana location.
-
Extra leave:

  • Enjoy additional leave days on us You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
-
Paid parental leave:

  • We support our new parents with paid parental leave and other benefits.
-
Workplace giving:

  • If you're passionate about a cause, then we are too we offer workplace giving and we'll dollar match your donations to registered charities.
-
Development opportunities:

  • We're championing your development with internal programs and access to a wide range of online courses.
-
Employee discounts:

  • You'll receive discounts on Budget Direct insurance products.
-
Reward and recognition:

  • We reward high performance with employee recognition, reward and incentive schemes.
-
Onsite facilities:

  • There's excellent endoftrip facilities on offer and private spaces for nursing mothers.
-
Get social:

  • Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
-
Perks App:

  • Access to an employee benefits and discounts app called 'Perks' offering your great discounts, offers and programs across a range of areas.
    Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
  • A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

  • Team Leader Motor Claims

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Full time

    The Role: An exciting opportunity exists for a motivated and driven individual to step into the Team Leader role leading a group of specialist Motor Claims Consultants. The role is responsible for leading a team of Motor Claims Consultants, who each manage their own portfolio of claims, with the key focus of this position to manage costs whilst delivering...

  • Team Leader Motor Claims

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time

    The Role:An exciting opportunity exists for a motivated and driven individual to step into the Team Leader role leading a group of specialist Motor Claims Consultants. The role is responsible for leading a team of Motor Claims Consultants, who each manage their own portfolio of claims, with the key focus of this position to manage costs whilst delivering...

  • Team Leader Home Claims

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Full time

    About us At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. Our culture of 'high...

  • Team Leader Home Claims

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time

    About usAt Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.The roleAuto & General is on...

  • Home Claims Consultant Kawana

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time

    About usAt Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.The roleThe Home Claims...

  • Team Leader

    1 week ago

    Kawana Waters, Queensland, Australia Onsite Rentals Full time

    Posted: 02/05/2024Closing Date: 02/06/2024Job Type: Permanent - Full Time Location: Kawana QLD Job Category: Manufacturing & Industrial,Mining, Oil & Gas,Trades & ServicesOnsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a...

  • Fraud Investigator

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time

    About usAt Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.The roleThis role is...

  • Fraud Investigator

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Full time

    About us At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. Our culture of 'high...

  • Warehouse Team Leader

    1 week ago

    Kawana Waters, Queensland, Australia The Good Guys Full time

    Job no:509540Work type:Permanent Full TimeLocation:QLD - RegionalCategories:Customer Service, Administration & OperationsAdvertised:01 Feb 2024 E. Australia Standard TimeApplications close:29 Feb 2024 E. Australia Standard TimeAbout UsAt The Good Guys we're driven by our purpose to help families live better for less. Part of Australia's largest and fastest...

  • Store Team Leader

    1 week ago

    Biggera Waters, Queensland, Australia ECCO Shoes Full time

    Work for a fantastic premium brand that respects diversity & sustainability Great team, benefits and flexible work environment Paid onthejob training, inhouse programs & career developmentCREATE THE FOOTPRINTS OF TOMORROWAt ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and...

  • SkyPoint Team Leader PT30

    1 week ago

    Mermaid Waters, Queensland, Australia Dreamworld Full time

    SkyPoint Team Leader PT30( Requisition ID : Description SkyPoint is located on the 77th floor of the Gold Coast's Q1 building and is truly an extraordinary venue, 230 meters in the sky. We are searching for experienced and passionate Team Leaders to guide our team in ensuring our guests have a positive and memorable SkyPoint Experience in our Food &...

  • Casual Team Leader

    1 week ago

    Biggera Waters, Queensland, Australia Famous Footwear Full time

    FAMOUS FOOTWEAR is one of Australia's leading Fashion Footwear Brands and an exciting opportunity for a Highly Motivated, Hands On, Team Leader has become available at our Harbour Town store as of the 20th February, 2023.30-38hrs per week. Full availability is a requirement to be considered for this position. Must also have own reliable transport and be...

  • Roadside Assistance

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time

    Who is Control Insurance Solutions:Control Insurance Solutions is an innovative start-up business, located on the Sunshine Coast in QLD, providing our customers and partners with insurance-related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customer and the insurance...

  • Retail Associate

    1 week ago

    Kawana Waters, Queensland, Australia Sunglass Hut Full time

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that...

  • Customer Service Administrator

    1 week ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time

    Who is Control Insurance Solutions:Control Insurance Solutions is an innovative start-up business, located on the Sunshine Coast in QLD, providing our customers and partners with insurance-related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customer and the insurance...

  • Shift Lead

    1 week ago

    Kawana Waters, Queensland, Australia P`Nut Street Noodles Full time

    At P'Nut Street Noodles, we are combining the best Asian flavours and culture to build an edgy, street atmosphere within our restaurants. Our vision is to take our customers on a real Asian food journey - one slurp at a time. P'Nut is no ordinary noodle bar. The first and only street noodle restaurant in Australia to use authentic, made-from-scratch sauce...

  • Customer Service Administrator

    1 week ago

    Kawana Waters, Queensland, Australia Control Insurance Solutions Full time

    The Role:We are in search of a passionate Customer Service Consultant to join our expanding team. This team is in charge of creative insurance solutions, aiding insurance firms and their clients. You will be part of a performance-oriented team responsible for supporting clients with phone inquiries, handling administrative duties, and offering outstanding...

  • Retail Associate

    1 week ago

    Kawana Waters, Queensland, Australia B751 Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...

  • Personal Care Worker/ Ain

    1 week ago

    Kawana Waters, Queensland, Australia TriCare Full time

    Established for 50 years, TriCare is one of Queensland's largest private owners and managers of retirement communities and aged care residences.TriCare's Kawana Waters Aged Care Residence, a luxury residence accommodating up to 160 beds, located on the Sunshine Coast in Queensland, has vacancies for experienced Personal Care Workers (Assistant in Nursing -...

  • Early Childhood

    1 week ago

    Kawana Waters, Queensland, Australia Goodstart Early Learning Full time

    Do You Have a Passion for Play and Silly Shenanigans? Role: Educator Centre: Goodstart Kawana Employment Type: Full Time, 38 hours per week Help provide the best start to a child's life. Make a lasting impact while growing an incredible career Get the flexibility and support you need to live a balanced life Be paid above award, and enjoy a host of great...