IT Support Technician

2 weeks ago

Balwyn North, Victoria, Australia Microcel Full time

Position Details
-
Location:Balwyn High School (Balwyn North, Melbourne, Victoria)

-
Weekly Hours:21.0 hours

-
Hire Type:Sub-Contractor

The hourly rate offered for this Sub-Contractor position is up to
$50.00 (ex GST) dependant on experience.

  • Windows Server Technologies
  • Service and management of Windows and Apple devices
  • Network Administration

Responsibilities:

  • Administer and support the school's IT infrastructure, including servers, networks, and desktop computers
  • Provide technical support to staff and students with a variety of IT issues
  • Troubleshoot and resolve hardware and software problems
  • Install and configure new hardware and software
  • Maintain the school's IT documentation

The following attributes will be highly regarded:

  • Relevant experience in an educational setting, along with knowledge of wireless deployment and Department initiatives.
  • Previous experience with planning, deployment and management of 1 to 1 user/devices in a high quality school environment.
  • Demonstrates the ability to plan and run ICT professional development sessions and work collaboratively with the Schools' ICT Management, teaching and learning teams.
  • Innovate and expand the school's ICT software, hardware, device management and service solutions for the continuous improvement to ensure high quality services to students and staff.
  • Management of the ICT infrastructure and equipment at school that develops student learning opportunities and ensures compliance with DET policies and procedures.

Personal attributes:

  • Motivated, selfstarter able to work autonomously, or as part of a team as the work dictates.
  • Resourceful able to find and research information to derive appropriate solutions to problems.
  • A good communicator able to clearly communicate using appropriate language to accommodate the stakeholder.
  • Ability to troubleshoot through systematic processes of observation and elimination.
  • Excellent problemsolving and troubleshooting skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team

Additional Information:

Job Type:
Part-time

Salary:
Up to $50.00 per hour

Expected hours: 21.0 per week

Experience:

  • IT support: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • ABN (Australian Business Number) (required)
  • Working with Children Check (Victoria) (required)
  • Skills Matrix (or willing to complete online) (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person

Application Deadline: 18/03/2024

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