Administrative Person for Car Rental-subscription

1 week ago


Melbourne, Victoria, Australia Werribee & Western Automotive Group Full time
Start Up Business

  • Supportive Team
  • Award winning Automotive Group

Company Overview:
Join our dynamic team at Werribee and Western Automotive Group, a leading player in the Automotive. We pride ourselves on providing flexible and convenient mobility solutions to our valued customers.

As we continue to grow, we are seeking a dedicated and organized Administrative Person to oversee our operations (new start up business) and ensure a seamless experience for both our clients and team members.


Location:
Caroline Springs (Western Suburbs)


Operational Oversight:

  • Manage daytoday operations of the car rental and subscription services.
  • Ensure the fleet is wellmaintained and ready for customer use.
  • Coordinate with maintenance teams to address any vehicle issues promptly.

Customer Service:

  • Respond to customer inquiries, concerns, and feedback.
  • Handle customer service escalations and find effective resolutions.
  • Maintain high levels of customer satisfaction and loyalty.

Administrative Functions:

  • Oversee administrative tasks such as vehicle reservations, billing, and documentation.
  • Maintain accurate records of rental agreements, customer information, and payments.
  • Implement and enhance administrative processes for efficiency.

Financial Management:

  • Monitor and manage budgets related to car fleet maintenance and operational costs.
  • Collaborate with finance to ensure accurate invoicing and billing procedures.

Qualifications:

  • Proven experience in administrative, preferably in the car rental/subscription business.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with customer service principles and practices.


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