Thrift Shop Manager

2 weeks ago

Seacombe Gardens, South Australia The Salvation Army Full time
Start your career with The Salvation Army today

  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is a Christian movement and one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Our Store Managers efficiently and effectively manage all aspects of one retail site to maximise sales and profitability.

The role you could play


We have an exciting opportunity for a values-driven and proactive manager to lead our Marion store into its next season.

This key role ensures our Thrift Shop is an effective ministry to our community which embraces & engages in the vision and mission of The Salvation Army Marion.


We are more than a retail store; therefore, a community focus is essential, quality customer service fundamental, intuition as to community member needs essential, accountability and transparency integral; with the manager responsible for fostering a culture of inclusiveness, community and connection amongst the volunteer team, which will in turn enhance the community's Thrift Shop experience.


As the Thrift Shop Manager, you will be responsible for overseeing and leading the operations of the store including personnel staffing, workflows, marketing and store presentation, administration, and revenue generation.

Key responsibilities

  • Foster a work climate that aligns with The Salvation Army values, mission and culture, inspiring enthusiasm, mutual trust, respect, professionalism and team work to achieve goals
  • Ensure volunteers are effectively managed in an efficient and courteous manner that fosters a productive experience for customers and staff alike
  • Manage the receipt and storage of donated goods from the general public, whilst also processing all stock according to The Salvation Army policies and procedures.
  • Provide direct supervision of all aspects of the operations of the Thrift Shop for example: ensuring all sales are processed through the cash register correctly, keeping a daily reconciliation of cash flow with cash register dockets, reporting on variance.
  • Recruit, select and induct new shop personnel in accordance with The Salvation Army policies and procedures.
  • This is a fulltime permanent position, located at our Marion store, Adelaide.
  • Certificate in Retail or Business (desirable not essential)
  • Proven experience in retail & people management with an emphasis on volunteers and the community
  • Evidence of a strong focus and commitment to outstanding customer service
  • Current valid Driver's Licence
  • Selfmotivated and a strong work ethic
  • Experience in communicating and managing WHS expectations and responsibilities.
  • National police record check & WWCC is required.
  • Benefits working with The Salvation Army


 Employee Assistance Program
  • Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
  • The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by:

  • Caring for people
  • Building healthy communities
  • Creating faith pathways
  • Working for justice
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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