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Account Manager
3 months ago
What we offer * Employee referral program * Free access to expert and confidential advice, counselling and support * Blended working environment and flexible working schedule * A supportive and innovative culture that encourages development * Access to study leave and internal exposure opportunities to support your continued growth and development * Excellent parental leave * Opportunities to give back to the community * Paid wellness day off each quarter plus birthday leave The Role Are you a dynamic and driven professional with a passion for building strong relationships with clients? We're excited to welcome an ideally Canberra (or Sydney) based Account Manager to our Manpower Specialist Federal Government recruitment team who will play a pivotal role in our continued success and drive growth of the Manpower brand.
As an Account Manager, you will primarily focus on nurturing and expanding the relationship with our Federal government clients.Reporting to the Director of Manpower Specialist, you will deliver a quality service to our government clients and adhere to service level agreements and account management plans.
Your main emphasis will be on understanding and meeting the needs of our clients, ensuring their satisfaction, and fostering long-term partnerships.
* Generate new revenue through a variety of business development techniques * Delivery and implementation of account management strategies that meet the client's expectations, in terms of service delivery, quality, responsiveness, price and customer service * Maintain proactive relationships with our client and establish an active client call cycle to conduct service & quality reviews to monitor and improve service delivery * Consistently meet target levels such as number of client visits, post placement client and candidate care calls and visits and candidate performance reviews * Lead generation across ManpowerGroup * Maintain adequate pipeline of new business to achieve budget * Performance management of the temporary workers, and incident follow up * Build profile in Federal Government to maximise business opportunities through effective networking * Achievement of GP/Budget * Maintain regular face to face contact with associates at site * Ensure detailed job briefs are taken for the Delivery Consultant, providing relevant information to ensure they can source suitable APS level 3-5 administration, customer support, contracts, compliance, candidates * Carry out quality performance surveys for clients * Produce reports as required by management Your Background In order to be considered for this highly lucrative role you should have: * An excellent can-do attitude * Demonstrated Federal Government recruitment experience (or previous experience running a fast paced temp desk) * Sales and client relationship management experience * Ability to introduce and manage innovative staffing solutions * Demonstrated communications & presentation skills * Persuasion & influencing skills * Solid organisational skills * Intermediate MS Excel & Word skills If you love the client relationship piece and are interested to know more then apply nowAbout the company
Manpower is the global leader in contingent and permanent recruitment workforce solutions. Our staffing solutions focus on Accounting & Finance; Corporat...
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