Indigenous Office Assistant Community Manager

1 week ago

Sunshine Coast, Australia Indigenous Workstars Full time

Fully utilise your customer service experience in overseeing the day-to-day operations across our Lifestyle Communities located on the Sunshine Coast, developing, and fostering positive relationships with our homeowners.

This is a diversified Australian property development company. It has business in shopping centres, residential estates, industrial estates and manufactured housing communities.

Position Description:

  • Assisting Community Manager with homeowner queries and concerns
  • Build, maintain and grow positive and respectful relationships with homeowners
  • Welcoming new homeowners and ensuring they are embedded into the community
  • Preparation of paperwork to all new home owners settling into homes
  • Work collaboratively with all contractors and service providers
  • Ensure adherence to all legislative and regulatory compliance, guidelines and policies
  • Work collaboratively with Caretakers to ensure the needs of the community are being met
  • General administration working across MS Office Suite and assist with the Community Website (intranet)
  • Actively participate as well as represent Stockland Halcyon at homeowner functions and events
  • Liaise with homeowner interest groups, attend meetings and take minutes as required

Position Requirements:

  • Open to industry, you'll bring with you, experience working in a customer servicerelated role delivering first class customer experiences
  • Strong communication skills, with the ability to relate and understand customers' needs, as well as being empathetic
  • A natural at developing relationships including the ability to network, influence and maintain discretion
  • Strong negotiation and conflict management skills to deliver positive outcomes
  • Proficient administration skills and competent across MS Office Suite
  • High level of attention to detail and a natural at problem solving and finding a solution
  • You are highly organised with excellent time management skills, a proactive 'can do' attitude and always immaculately presented

Application requirements:


Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

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