Indigenous Home Specialist

2 weeks ago

Sunshine Coast, Australia Indigenous Workstars Full time

An exciting and rewarding role to be part of a homebuyer's journey, working closely with them as their "go-to" person for all the touchpoints through the building process.

This is a diversified Australian property development company. It has business in shopping centres, residential estates, industrial estates and manufactured housing communities.

Position Description:

  • Coordinating and facilitating appointments with homebuyers
  • Facilitate home buyer customisation processes (these include interior colour, kitchen and bathroom design, outdoor landscaping)
  • Organising site visits during the build process
  • Providing timely updates to the home buyer throughout the building process and ensuring all database entry and relevant correspondence is accurately recorded in the system
  • Liaise with construction and relevant internal and external parties during the build process as required
  • Collation of accurate documentation required for home buyer approval
  • Attending Open Days, Information Sessions, or Functions as and when required - on these occasions flexibility to be able to work after hours or weekends
  • Organise homeowner handovers at the completion of the build

Position Requirements:

  • Experience working in or with a building company, building related trade or similar, helping customers directly or indirectly with their building or renovation needs and a genuine interest about the build process, colour, and design aspects
  • Strong customer service-related experience, with the skills and ability to relate and understand customers' needs as well as being empathetic
  • Strong administration skills and proficient computer literacy including use of MS Office Suite
  • Knowledge of and experience in understanding and interpreting of building plans and customisations, would be helpful but is not essential
  • High level of attention to detail and a natural at problem solving and finding the solution or to escalate to find a resolution

Application requirements:

Candidate will be screened by IWS and will need to apply through IWS link

Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

***Please note only candidates that are successful in moving to the next stage of recruitment will be contacted further***

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