Data Center Technician

1 week ago

Sydney, New South Wales, Australia Microsoft Full time

As a Microsoft
Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues.

This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.

As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.


With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Responsibilities:

  • Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
  • Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
  • Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
  • Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
  • Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
  • Embodies our culture and values.

Qualifications:

Required Qualifications

  • Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
  • NV1/2, PV

Clearance Assessment:
This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

_ While not required, we also look for the following

Preferred Qualifications:
_

  • 1+ years' experience supporting IT equipment or related technology.
  • Ability to work shifts, including shift assignments during nonstandard business hours that may include evening, nighttime, weekends, and/or holidays
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

  • Data Center Technician

    1 week ago

    Sydney, New South Wales, Australia Microsoft Full time

    OverviewAs a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your...

  • Data Center Technician

    1 week ago

    Sydney, New South Wales, Australia Microsoft Full time

    Overview As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your...

  • Data Center Technician

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Games Full time

    As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding...

  • Data Center Technician

    1 month ago

    Sydney, New South Wales, Australia Microsoft Games Full time

    As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding...

  • Data Center Technician

    1 week ago

    Sydney, New South Wales, Australia Talent International Full time

    Part time opportunity (2 days per week) Sydney CBD location $55/ hour Initial contract through to October A leading IT Consulting firm is seeking an experienced Data Center Technician to work part time (2 days per week) to service a large financial services client. This will be a contract opportunity until October, with the potential opportunity for...

  • Data Center IT Operations Technician

    1 week ago

    Sydney, New South Wales, Australia Amazon Full time

    DESCRIPTIONAre you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work...

  • Data Center IT Operations Technician

    1 week ago

    Sydney, New South Wales, Australia Amazon Full time

    Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the...

  • Data Center IT Operations Technician

    1 week ago

    Sydney, New South Wales, Australia Amazon Corporate Services Pty Full time

    Linux /Unix Administration and server hardware troubleshooting experience Server Booting experience including POST, BIOS, PXE, Kickstart, GRUB/LILO, and RAID Some Experience with Network Protocols including TCP/IP, Ethernet, and L2/L3 technologies Some networking hardware experience including copper and optical fiber cabling, switches, and routers.Are you...

  • Data Center IT Operations Technician

    1 week ago

    Sydney, New South Wales, Australia Amazon Full time

    Are you passionate about Server and Networking Technology and eager to contribute to the development of some of the most significant Data Centers worldwide? We are searching for skilled Data Center Technicians who are enthusiastic about technology to join us in taking our data centers to new heights.At Amazon, career advancement is ingrained in our culture....

  • Data Center Technician

    1 week ago

    Sydney, New South Wales, Australia Google Full time

    At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.Minimum qualifications: Bachelor's degree or...

  • Data Center Critical Facilities Engineer

    1 week ago

    Sydney, New South Wales, Australia Multicultural Care Center LLC Full time

    Data Center Critical Facilities Engineer (Controls)Equinix Permanent Location: Sydney NSW Equinix is the world's digital infrastructure company, operating over 250 data centersacross the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed.Equinix enables organizations to...

  • Data Center Rack Operations Technician

    1 week ago

    Sydney, New South Wales, Australia Amazon Corporate Services Pty Ltd Full time

    Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations. Networking knowledge.We are looking to hire Data Center Rack Operations Trainee to join our Decommissioning Technical team. The team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted...

  • Data Center Rack Operations Technician

    1 week ago

    Sydney, New South Wales, Australia Amazon Corporate Services Pty Ltd Full time

    Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations. Networking knowledge. Troubleshooting IT hardware and networking issuesThe Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be...

  • Data Center Inventory

    1 week ago

    Sydney, New South Wales, Australia Microsoft Full time

    OverviewAs a Microsoft Data Center Inventory and Asset Technician (DIAT), your role involves conducting cycle audits, managing incoming/outgoing deliveries, organizing security escorts for third-party vendors, and documenting inbound and outbound deliveries. This position offers you the chance to enhance your understanding of inventory management principles,...

  • Data Center Inventory

    1 week ago

    Sydney, New South Wales, Australia Microsoft Full time

    Overview As a Microsoft Data Center Inventory & Asset Technician (DIAT) , you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process...

  • Data Technician

    1 week ago

    Sydney, New South Wales, Australia Lead Group Full time

    Lead group is currently seeking an experienced Data Technician. In this role, you'll be responsible for a variety of tasks, including installation, commissioning, field repairs, and maintenance. You'll provide technical support to our customers, both independently and as part of a team. Primary Responsibilities:Install conduits, ladders, and containment...

  • Data Center Inventory

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Games Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...

  • Data Center Inventory

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Corporation Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...

  • Data Center Inventory

    1 month ago

    Sydney, New South Wales, Australia Microsoft Corporation Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...

  • Data Center Inventory

    1 month ago

    Sydney, New South Wales, Australia Microsoft Games Full time

    As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...