Data Center Inventory
1 week ago
Overview
As a Microsoft Data Center Inventory and Asset Technician (DIAT), your role involves conducting cycle audits, managing incoming/outgoing deliveries, organizing security escorts for third-party vendors, and documenting inbound and outbound deliveries. This position offers you the chance to enhance your understanding of inventory management principles, warranty process management, data bearing device destruction, and advance your career trajectory.
Microsoft's Cloud Operations and Innovation (CO+I) is the driving force behind our cloud services. In your capacity as a CO+I DIAT, you play a pivotal role in providing the core infrastructure and foundational technologies for Microsoft's online services such as Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. The CO+I group prioritizes the personal and professional growth of all employees, providing training opportunities like Career Rotation Programs, Diversity and Inclusion training and events, and professional certifications.
Our infrastructure comprises a vast global portfolio of over 200 Data Centers across 32 countries and millions of servers. Managed by a team of subject matter experts, this foundation supports services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With a focus on environmental sustainability and operational optimization, we are continuously evolving to meet the dynamic business demands that position Microsoft as a leading cloud provider globally.
Microsoft's vision is to empower every individual and organization worldwide to reach greater heights. Operating with a growth mindset, we strive to innovate and collaborate towards achieving our collective objectives. Upholding values of respect, integrity, and accountability, we foster an inclusive culture where every individual can thrive both at work and beyond.
Responsibilities
- Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
- Collaborate with suppliers to process warranty claims and manage failed vendor hardware devices, ensuring compliance with Service Level Agreements (SLAs) for Return Merchandise Authorization (RMA) devices.
- Exercise process knowledge and sound judgment to complete tasks independently.
- Maintain keen attention to the repercussions of your work on completing tickets and assigned Inventory and Asset Management (IAM) tasks.
- Keep logical information within various inventory management systems up-to-date and accurate.
- Ensure meticulous physical inventory tracking and staging.
- Aid in reconciling and reporting inventory discrepancies.
- Execute data bearing device (DBD) destruction following SLAs and Microsoft policies.
- Alert management of stock shortages and escalate issues as needed.
- Adhere to security and data management policies.
- Embrace our culture and values.
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