Audiology Operational Support Officer

1 week ago


Melbourne, Victoria, Australia Specsavers Full time

An exceptional opportunity has recently become available for an Audiology Operations Support Officer to join our Audiology department on a 12-month fixed term contract. If this sounds like your next career move, please first speak to your manager about your intention to apply before applying.

The role & team

Our Audiology department is seeking a highly motivated individual with a strong focus on customer service to join the team. In your role, you will manage our general audiology inbox and act as the primary point of contact for audiology-related questions and escalations, you'll assist our Audiology Partners and Support Office team with audiology related queries and administrative tasks.

Your duties will include coordinating audiology induction programs, setting up audiology system access for new store openings, and ensuring accurate distribution of operational reports within specified timeframes. Additionally, you'll play a vital role in managing Hearing Services Program (HSP) claims for our Audiology stores.

We believe in adopting a hybrid approach to support our people and the future of work. When not working from an alternate location, this role will be based at our support office in Port Melbourne.

The skills we are looking for:

  • Demonstrated experience delivering excellent customer service
  • Proficient problem-solving abilities with the ability to identify, analyse, and resolve customer problems in a timely and efficient manner
  • Strong communication skills with the ability to communicate effectively both via written and verbal communications
  • Attention to detail
  • Retail or Audiology experience is desirable but not essential


  • Melbourne, Victoria, Australia Specsavers AU Full time

    Contract TypeFull time, Fixed Term ContractRegionMelbourne (Support Office)Job FamilySupport Office|Job Category RecruitmentWhat you'll doThe role & team Our Audiology department is seeking a highly motivated individual with a strong focus on customer service to join the team. In your role, you will manage our general audiology inbox and act as the primary...

  • Audiology Australia

    1 week ago


    Melbourne, Victoria, Australia Brooker Consulting Full time

    About the role Your chance to shape a national member associationAudiology Australia is the peak professional organisation representing audiologists in this country, with more than 3,500 current members. It provides vocational development, sets standards for ethical practice and is a strong advocate for practitioners, through a range of activities including...

  • Lecturer, Audiology

    1 week ago


    Melbourne, Victoria, Australia La Trobe University Full time

    Full time Continuing Bundoora Campus Be part of a passionate and innovative team About the position The School of Allied Health, Human Services and Sport offers a range of general and specialist undergraduate and postgraduate courses that are rigorous and attuned to meeting the needs of students in ensuring their readiness to work in changing...

  • Lecturer, Audiology

    1 week ago


    Melbourne, Victoria, Australia La Trobe Full time

    Details - Lecturer, Audiology (TF) or (TR)Lecturer, Audiology (TF) or (TR)Job No.: Work type: Continuing Full timeContinuingBundoora CampusBe part of a passionate and innovative teamAbout the positionThe School of Allied Health, Human Services and Sport offers a range of general and specialist undergraduate and postgraduate courses that are rigorous and...


  • Melbourne, Victoria, Australia WS Audiology Full time

    Expressions of Interest | Regional Graduate Audiologist Program 2025You've studied for what seems like forever and now you're excited to begin your clinical career and actually start helping people. If only you had a crystal ball, to see into the future and help you choose the right employer to kick start your audiology career. Never fear Peek into the...


  • Melbourne, Victoria, Australia Amplifon Group Full time

    We are the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents.In Australia we serve our customers through over 400 clinics. We offer exclusive, all-around, highly...

  • ceo

    1 week ago


    Melbourne, Victoria, Australia Brooker Consulting Full time

    19th August, 2023:Audiology Australia is the peak professional organisation representing audiologists in this country, with more than 3,500 current members. It provides vocational development, sets standards for ethical practice and is a strong advocate for practitioners, through a range of activities including government engagement.Supported by the board,...


  • Melbourne, Victoria, Australia Specsavers AU Full time

    Contract TypeFull time, Fixed Term ContractRegionMelbourne (Support Office)Job FamilySupport Office|Job Category RecruitmentWhat you'll doWhat we can offer youAt Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven,...

  • Accounts Officer

    1 week ago


    Melbourne, Victoria, Australia Specsavers Full time

    What we can offer you At Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture. Which is why we've been accredited as a Great Place to Work for the last five years running, and listed...


  • Melbourne, Victoria, Australia Bupa Full time

    About the OpportunityWe are a world leading health organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, healthier, and happier lives. Bupa Health Services provides clinical services across Australia, with a focus on providing exceptional customer experiences, outstanding client outcomes and the...


  • Melbourne, Victoria, Australia DPV Health Full time

    Posted: 19/06/2024Closing Date: 12/07/2024Job Type: Permanent - Part TimeLocation: Melbourne - Northern RegionJob Category: HealthcareGreat People. Great Careers.Excellent Healthcare DPV Health is a leading healthcare service provider in Melbourne's northern growth corridor, delivering a wide variety of clinical, community health and wellbeing services.Our...


  • Melbourne, Victoria, Australia Specsavers Full time

    What we can offer youAt Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture. Which is why we've been accredited as a Great Place to Work for the last four years running, and listed...


  • Melbourne, Victoria, Australia Specsavers Full time

    What we can offer youAt Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture. Which is why we've been accredited as a Great Place to Work for the last four years running, and listed...

  • Marketing Executive

    1 week ago


    Melbourne, Victoria, Australia Specsavers AU Full time

    What you'll doMarketing Executive (Audiology) - Fixed Term ContractWhat we can offer you Being Great Place to Work accredited for the last three years, this is a great opportunity to join us as we continue our path to not just be great but be the BEST place to work We are well known for valuing our people and providing a supportive, driven and inclusive...


  • Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEThe Operational Support Officer is a service support and supervision position in The Orange Door (Support and Safety Hub). The position works closely with the Hub Manager and The Orange Door staff to assist in the safe and effective delivery of services to Victorians seeking support through The Orange Door. The role will support daily management of...


  • Melbourne, Victoria, Australia Veris Full time

    About UsVeris is a market leading national surveying, spatial and planning business. With over 500 professionals working across Australia Veris combines innovative technologies with some of Australia's best spatial experience to deliver an integrated approach to the full project life cycle, from initial planning and feasibility through to construction and...


  • Melbourne, Victoria, Australia City of Monash Full time

    Job no: 494357Categories: Administration and Office Support, Government and DefencePart Time position, hrs per week - 2 Days - Thurs/Fri)Salary from $65,949 + Super (pro rata)Based at our Civic Centre in Glen WaverleyAbout UsMonash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a...


  • Melbourne, Victoria, Australia Cochlear Ltd Full time

    Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer...


  • Melbourne, Victoria, Australia Centre For Multicultural Youth Full time

    About the role Hours: 8 hours per week (0.6FTE), Part Time, Tuesday to Thursday preferred Fixed Term: until 30/06/2023 Base Salary (SCHADS Level 2 ) : $60,188.96per annum plus Super and access to Salary Packaging Location: Carlton Applications Close: : 12 pm, Monday 30th January 202 Interviews: to be held in the week beginning Monday 30th January 2023You...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    The Operations Support Officer will report into the MedTechVIC Director and work closely with the Project Manager. They undertake a wide range of operational support, events and administrative functions for MedTechVic the project activities including assisting with conference organisation.You will provide support for the activities of this initiative...