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Personal Finance Operator

3 months ago

South Melbourne, Victoria, Australia Cash Converters Full time
Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We are

  • Real people who are passionate and proud
  • Caring and respectful; and
  • Tenacious problem solvers


We are currently looking for a Personal Finance Operator to join us in our South Melbourne in a Full-Time capacity.


About the role

  • You'll provide a high level of customer service within our Personal Finance department
  • Complete all transactions in line with compliant practices (Regulative, legislative and operational)
  • Use your Personal Finance knowledge to assist customers in finding personal finance solutions
  • Proactively promote Personal Finance throughout the rest of the store to generate new business
  • Liaise with customers using the highest levels of respect, professionalism & diligence; and
  • Work towards achieving individual and store targets.

About you

  • You will understand the sales process and be passionate about meeting targets
  • Be able to build great relationships and encourage repeat business with our loyal customer base
  • Ideally you will have a basic understanding of the personal finance industry and its principals
  • Be interested in Technology and have basic Microsoft suite skills; and
  • Have previous experience in a customer service role.

What's on Offer

  • Supportive and Inclusive Team
  • Real Career and Development Opportunities
  • Health Insurance Discounts (Bupa & HBF)
  • 30% Store Discount
  • Plus, much more.
We will start shortlisting for this position immediately

So, keep your phone nearby You could be hearing from us soon.


We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA.

Since then we've come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry.

Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.