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IT Helpdesk Analyst

3 months ago

Sydney, New South Wales, Australia The Recruitment Company Full time

My client is a leader in their industry and has been around for over 150 years manufacturing some of the most commonly used building materials.


Due to a large volume of IT support requests currently, there is a need to bring on board a contractor immediately to assist with all Level 1 issues.


The role will based from the office 5 days a week and will initially be for 4.5 weeks to cover a holiday.


Key skills required:

  • Experience and ability to work on a helpdesk ticket systems
  • Ivanti preferred but not essential
  • Solid experience working with Microsoft technologies
  • Windows 10, Office, O365, Outlook
  • Ability to work to SLA's
  • Good troubleshooting ability and problem solving mindset
  • Excellent customer service skills, always looking provide the best possible experience for end user
  • First class communication skills, both verbal and written


Ideally we are looking for someone that can begin immediately as this is an urgent requirement for the client and there will only be one interview round.


If the above sounds like you and you have an enthusiastic and proactive mindset, then please do APPLY to be immediately considered.