Manager, CS Product Delivery

1 week ago

Sydney, New South Wales, Australia C01 Cochlear Limited (Australia) Full time

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It's an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

The Opportunity

The Manager, Customer Software Product Delivery is responsible for the product planning and delivery processes for a number of products in Cochlear's software portfolio. The 2 key accountabilities of the role are on strategic portfolio management and on the growth of the project leads working on the portfolio.

The person successful in this role will need to be a strong collaborator, working closely with many departments in Cochlear. They will also need to have proven excellence in process improvement, particularly in Agile methodologies.

They play a pivotal role in bridging technical and business realms, forming partnerships, and holding primary accountability for relationships and interfaces with various teams.

This role will have direct reports and will be expected to coach team members for growth provide feedback on individual and team performance. Proven experience in growing a team is expected.

Accountabilities

  • Execute delivery of the product and services plan (PSP) for software
  • Contribute to the definition of the product and services plan (PSP) and Vision for CS
  • Own CS product definition and monitoring; influence the technology plan for CS
  • Form strategic partnerships across groups within the organisation

Required Skills

  • Bachelor's degree or combination of relevant education and experience.
  • 5-10 years of relevant software experience including project management, product owner, architecture and software development experience.
  • Strong knowledge of software-specific agile project management methodologies and development practices
  • Strong knowledge of medical device regulations as they pertain to software.
  • Ability to understand and discuss technical issues at both a high and low level.
  • Ability to facilitate cross-functional teams to make decisions.
  • Experience in coaching and leading a team.
  • Excellent influencing and leadership skills.
  • People Management experience

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

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