Head of Digital Services

2 weeks ago

Sydney, New South Wales, Australia Experis Full time

The Head of Digital Services will lead the digital strategy and transformation initiatives, whilst driving implementation and optimisation of digital platforms, applications and services.

The team
Reporting to Chief Information Officer, the role sits within the Technology and Data division (T&D) and is a member of the Senior Leadership Team (SLT). The Technology and Data Division supports the organisation with frameworks, technology and systems that support the data and technology operations and its mandate to help protect the Australian community through data enabled decision making.

Key Stakeholders

  • Leaders within T&D
  • Executive Management Committee
  • Executive Directors
  • Technology leadership
  • Risk Leadership
  • Other Federal Government Agencies
  • Industry associations and other external stakeholders

Key responsibilities

  • Develop a clear and compelling digital strategy and transformation initiatives within Technology
  • Ensure that digital initiatives are fully integrated with the organisations strategy, including leadership commitment
  • Drive the development and implementation and optimisation of digital platforms, applications and services in partnership with business leaders across the organisation
  • Lead digital transformation initiatives to enhance customer experiences, operational efficiencies and business performance
  • Stay abreast of emerging innovative technology and trends to ensure the organisation remains at the forefront of digital innovation
  • Manage the Technology Risks, which includes performance monitoring and controls are in place and effective. Lead the risk reduction program and the strategy to align Data Risk with risk appetite, including delivery of specified components of that strategy
  • Build strong and deep relationships with internal and external stakeholders, including senior leadership, extended leadership team and business partners
  • Work collaboratively with multiple technology, business and analytics teams.

About you

  • Visionary leader with extensive experience in digital services delivery and transformation and innovative technology
  • Proven track record in leading successful digital transformation projects and delivering innovative digital solutions
  • Experienced in working with agile methodologies and project management disciplines in complex, technical, and regulatory related environments
  • Significant experience in program and risk management practices and managing change
  • Strong understanding of digital technologies, including cloud, Microsoft product suite and AI
  • Exceptional stakeholder engagement and relationship skills, highly adept in managing a diverse group of senior stakeholders and relationships across industry and Government
  • Highly developed executive communication, leadership, negotiation, conflict resolution and interpersonal skills and the ability to represent the organisation's view in a highly professional and sensitive manner
  • Highly developed people leadership skills with the demonstrated ability to develop and support a professional, collaborative and excellence-driven workplace culture.

To work with us, you need to be an Australian citizen with eligibility to gain a Baseline Security clearance.

John McGivern
Senior Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more -

Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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