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Loan Services Officer

3 months ago

Adelaide Region SA, Australia Bendigo & Adelaide Bank Full time

2 permanent positions available: 1 x full time and 1 x part time (68 hours per fortnight, 0.89 FTE)

Bendigo and Adelaide Bank's strategy is built on our vision of being Australia's leading customer connected banking group.

The Operations, Processing & Servicing function contributes towards this vision by developing and executing strategies which will deliver our products and services to our customers in a fast, efficient, and cost-effective manner.

A culture of operational excellence underpins this, with a high performing, multi-skilled and flexible workforce to support the Bank's customer and partner value proposition.

About the role

Known internally as a Loan Services Officer, you will work within our Loan Fulfilment Team, supporting Business Banking Documentation

Key responsibilities include:
Checking loan loading and proposed bank securities
Preparing Letters of Offer
Preparing legal security documentation including mortgages, PPSR-related documents, Guarantees and various other Deeds and Agreements
Security Documents of all Substitution of Security Files
Preparation of Guarantor Disclosure Information and Packages
Providing advice and guidance to various internal stakeholders


These positions can be based in one of the following corporate office locations: Bendigo, Adelaide, Melbourne or Ipswich, noting that hybrid ways of working are core to how we operate today.


You will step into a great team environment where collaboration, teamwork, ongoing development and everyone is focussed on delivering a great customer experience.


What you will bring:

Understanding of complex structures such as companies, trusts, incorporated associations and partnerships is highly desirable
Previous experience and knowledge of loan securities, land titles and other forms of property legislation, stamp duty legislation and practices is highly desirable
Knowledge of conveyancing and property title requirements for all Australian jurisdictions
Experience in a loan processing centre, security documentation or conveyance functions or similar field is preferred
A very high quality focus, attention to detail, accuracy and the ability to manage conflicting priorities in a high volume environment
Excellent communication and relationship building skills
Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service
Energetic, enthusiastic, and collaborative

About us


With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.

Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it.

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart

Our time is now. We are challenging the status quo and we're excited about our future

Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking.

Get real benefits, work life balance and flexibility.

You bring your brilliant mind and we'll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine.

After all, YOU are the difference that makes us the better big bank.

If you're excited to be part of an organisation with a rich history and a bright future - then this could be the role for you