Digital Platform Specialist

2 weeks ago

Melbourne, Victoria, Australia Online Education Services Full time

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you're empowered to impact.

The Opportunity

As a Digital Platform Specialist, you will play a pivotal role in enhancing the overall user experience (UX) and performance of our partner university websites, focusing on optimising site conversion rates. Reporting to the Digital Product Manager, you will lead initiatives to drive user satisfaction, usability, and success for prospective student lead generation.

You will be responsible for managing website performance via analytics, running testing programs and presenting ideas to the design team and agencies based on this, working closely with our conversion rate optimisation agency and briefing design changes to developers.

About You

  • Experience with a CMS, technical problem solving skills and administrative skills
  • Proven experience designing websites, including improving customer engagement and lead generation
  • Experience with using web analytics tools, including Google Analytics & GA4, to make business decisions
  • Knowledge of A/B and multivariate testing to increase channel conversion
  • The ability to work and communicate with a wide variety of stakeholders including senior executives
  • The ability to handle multiple tasks and take accountability for those tasks, prioritising them appropriately whilst maintaining a strong dialogue around progress on projects and issues.
  • Time management and organisational skills with the ability to work autonomously and as part of a team
  • Strong attention to detail and ability to work under tight deadlines
  • Good interpersonal skills, ability to work with cross-functional teams

What's in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

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