Gaming - Customer Service Attendant

2 weeks ago

Parramatta, New South Wales, Australia Parramatta Leagues - Home of the Eels Full time

We're for you. We're for community. We're for the Eels.

For nearly 70 years we've supported the Eels, our community, our members and our people. And we'll support you. Just like our humble beginnings, we'll give you a fair go and support your career development and growth – qualifications optional. Whether at our Dural, Dundas, or Parra location, you'll experience our fun, vibrant, flexible and empowering culture. And we're for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that's only the beginning. Fancy a free lunch? It's yours We think you'll love it here. In fact, we think this might even be the highlight of your career – a place you won't want to leave. Come join us for you, for better, for the best.

About us:

Parramatta Leagues Club (PLC) is one of Australia's most iconic Clubs in the Western Sydney region, strengthened by its sister club Vikings Sports Club (Dundas) and newly amalgamated Dural Country Club. Vikings Sports Club is a real family friendly venue, with great Bistro Meals and Little Vikings, a play area for the young ones. We are passionate about bringing together our community, supporting local causes, and offering welcoming experiences for our members and community by delivering exceptional service.

About the role:

We are seeking Casual Gaming Attendants to deliver exceptional customer service to our VIP customers in a fast-paced gaming room. The ideal candidate will be flexible to work a 7-day rotating roster and have strong availability including overnights and weekends.

Duties include but are not limited to:

  • Providing a consistently high standard of customer service.
  • Bartending and delivering food offerings to patrons.
  • Cash handling and assisting customers with machine payouts.
  • Troubleshooting gaming machines
  • Deliver accurate information regarding the venue and promotions.

About you:

  • Excellent communication skills and a friendly can-do attitude
  • Ability to work a 7 day rotating roster including late nights and weekends.
  • Strong Customer Service experience in a fast-paced environment
  • Driver's licence and reliable car
  • Previous experience working in Hospitality, Gaming, TAB & Keno (desirable)
  • RSA/ RCG (or willing to obtain)

Why you should join Parra Leagues

  • Free tickets to Parramatta Eels home games and discounted Eels merchandise
  • Free Onsite parking
  • Free Staff meals and soft drink
  • Paid Volunteer Day
  • A vibrant and healthy staff culture, built on and driven by our SPORT values – Service, Passion, Openness, Respect and Teamwork.
  • Quarterly and annual rewards between $500 and $5,000.
  • Fun - we work hard and play hard with regular staff social events
  • Access to over 300+ retailer discounts
  • Ongoing training & development and the opportunity to complete Certificate III in Hospitality

Our Values:

  • Service: We are here for the benefit of our Members and our Community.
  • Passion: We are ambitious, strive for excellence and love what we do.
  • Openness: We demonstrate integrity and commitment through transparency and accountability.
  • Respect:We are welcoming, inclusive and respectful.
  • Teamwork: We are united, collaborative and succeed together

Please note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.

Parramatta Leagues is an Equal Opportunity Employer

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