Mobile Service Support

1 week ago


Parramatta, New South Wales, Australia PRA Full time

Client - NSW Government

Daily Rate - $415 p.d. (+ Super)

Location - Parramatta CBD / 3 days on-site

Contract End Date - 30 June, 2024

Reports to - Product Manager

Overview:

  • Support all mobile devices (mobile phones, tablets), training
  • You will be responsible for supporting and implementing technologies including mobile smart phones, tablets and data SIM cards, maintaining levels of mobility support

Key Accountabilities:

  • Engage with stakeholders, both internal and external, which can include customers of all levels in the division
  • Troubleshooting any issues related to support
  • Assist in the development of training and support infrastructure capability to ensure ongoing solution support
  • Liaise with other business units and projects within and external to the organisation to ensure compatibility and future proofing technologies

To be successful in this role, you will bring:

  • 1-2 years in a similar position
  • Demonstrated experience in Mobile Technologies
  • Android and IOS
  • Ability in MS Office at advanced levels
  • AirWatch or inTune
  • Relevant Certification
  • Previous NSW Government experience would be ideal


Strong stakeholder management
  • Build and maintain current relationships with team members and vendors


Effective communication skills
  • Demonstrated ability to connect with all levels of stakeholder and technical background


Selfdrive
  • Demonstrate personal motivation to achieve project outcomes

Right to Work
For this role, you must be one of the following:

  • Australian Citizen
  • Permanent Resident of Australia
  • New Zealand Citizen with a current New Zealand Passport

Pre-employment Check

  • Must be able to provide a COVID Vaccination certificate to be considered
If this sounds like you, please APPLY now.

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