Payroll and Customer Service Administrator

1 week ago

Sydney, New South Wales, Australia SustainHealth Recruitment Full time
Healthcare Recruitment company in Sydney CBD

  • Temp role with opportunity for extension or permanency
  • Flexible working arrangements Available

S

ustainHealth Recruitment is a multi-award-winning boutique Healthcare, recruitment company, based in Sydney's CBD. We are looking to scale our team with an

We reward, Loyalty, Dedication, and Integrity.

This Position:


As a critical member of a SustainHealth Recruitment business, you will work with the SustainHealth team to ensure accurate & timely payment of contractors, whilst also working closely with our customers, to ensure payroll and our customer relationships run collaboratively and smoothly.


Your role will be critical in ensuring the accurate processing of payroll on a weekly basis as well as the timely payment of invoices.


Your main responsibilities will be to work with Contractor Staff, our Compliance Team, and Recruitment Consultants, to ensure that all placement details are accurate, are recorded in the payroll system, as well as our CRM and that Contractors have provided all necessary documentation to enable payment.


You will liaise with our customers, managers, and payroll team to ensure timely responses to their queries and provide positive solutions to any problems that may occur.


To be successful in the role, you will have a positive outlook, be solutions focused, with a respectful customer centric attitude.


You will deliver exceptional customer service, provide communication solutions to key stakeholders on how best we can handle customer queries.

This role is a temporary, with the opportunity for extension or permanency, as our business continues to expands.

You Will Be:

  • Customer focused at all times
  • Solutions focused
  • Able to learn and adapt quickly
  • An excellent problem solver
  • A clear and considerate communicator, in all mediums
  • Able to understand and be confident in managing complaints and queries, respectfully and in a timely manager
  • Organised and focused on positive outcomes at all times
  • Able to work an efficiently as part of a team
  • Able to work closely with key stakeholders to achieve positive and timely outcomes

Your Experience:

  • You will have worked in a in a customer facing role
  • You will have worked in a 360 recruitment and ideally a healthcare recruitment environment
  • You will have a "can do" and positive attitude to your work
  • You will have had administration experience, with a good understanding of key software programs and platforms
  • You will be able to demonstrate your excellent communication skills and experience

Why join Sustain Healthcare Recruitment?

  • We work hard but celebrate big every quarter our incentives include away days, 5star meals, 5star experiences.
  • Covid has changed our world we now know we can work remotely and still feel like we are part of a tight, supportive, unreal team.
  • We strongly believe in supporting our staff in their wellness needs. On top of our annual leave entitlements, we give a 'no reason needed' Day to be taken at any time throughout the year to be able to completely switch off and regenerate.
  • Flexible dress policy: you dress for your day
  • COVID Safe office space + remote working opportunities
  • CBD office space featuring creative breakout, hotdesking, and meetup spaces. Very close to public transport
  • Potential to offer 482 visas for those with over 5 years of experience in recruitment, or 2 years' experience with a degree
If you would like to learn more about

SustainHealth Recruitment, please send your inquiry and updated resume to:
We look forward to hearing from you

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