Customer Experience Ambassador

3 weeks ago

Albury, New South Wales, Australia beBeeCustomerService Part time $180 - $250
Customer Service Assistant

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Assistant. This role involves providing excellent customer support and assistance, addressing customer inquiries and resolving issues effectively, maintaining a positive company image through quality service, and collaborating with team members to enhance service delivery.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a dynamic environment.

  • Key Responsibilities:
  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Maintain accurate records of customer interactions and resolve any discrepancies or issues.
  • Collaborate with colleagues to achieve sales targets and provide exceptional customer service.
Requirements:
  • A strong customer service background and excellent communication skills.
  • The ability to work in a fast-paced environment and prioritize tasks effectively.
  • Familiarity with CRM software and the ability to learn new systems quickly.
  • Strong problem-solving skills and attention to detail.
  • A high school diploma or equivalent and relevant work experience.
Benefits:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment with a team-oriented culture.
Why Join Our Team?

We offer a supportive and inclusive work environment where you can grow and develop your skills. Our team is passionate about delivering exceptional customer experiences and we are committed to making a positive impact in our community.

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