Master Scheduler

2 weeks ago

Brisbane, Queensland, Australia Hudson Australia Full time

The Integrated Workforce Management (IWFM) Program is a key strategic initiative for Queensland Health that will enhance the roster-to-pay process, deliver positive outcomes to support enhanced workforce management and drive the delivery of tangible benefits for both Hospital and Health Services (HHS) and the Department of Health, through improved tools, processes, and access to workforce decision-support information where and when it is needed.


Leveraging existing (SAP myHR and Workbrain) technology, Stage 3 of the IWFM Program includes the rollout of a single, statewide and integrated electronic rostering solution to the frontline nursing and midwifery cohort, and a more inclusive approach to workforce management support.


A complete capability uplift program will also be delivered for Nursing and Midwifery, which includes guiding principles for Leading Practice Workforce Management, and service-centric Roster Support Offices will be established at each HHS to provide transactional and advisory support directly to Nurse and Midwifery Unit Managers.


The approved IWFM Stage 3 implementation plan has a provision for future rollouts to additional Queensland Health workforce groups, if funding is available.

IWFM Stage 1 (pilots and prerequisite) and IWFM Stage 2 (implementation of myHR) have been completed.

Purpose of the role:


The Master Scheduler will be responsible for providing specialist advice and executing tasks in the provision of planning and scheduling services to enable resource management, dependency management, monitoring and reporting the progress of the IWFM Program.


  • Develop, maintain and review planning and scheduling standards and practices.
  • Provide expert advice on planning and scheduling to ensure the optimum delivery of IWFM implementations.
  • Facilitate planning workshops to ensure proper planning is completed and interdependencies are identified.
  • Work collaboratively with stakeholders to ensure all aspects of the program's timelines are accurately captured and baselined.
  • Evaluate program schedule progress and performance to identify problem areas and advise possible corrective actions to ensure on time delivery.
  • Identify and implement planning and scheduling improvement initiatives.
  • Ensure schedules are aligned with best practices for program scheduling.
  • Map and maintain interdependency linkages to ensure consideration of logic and mutual exclusivity across the implementations.
  • Provide proactive updates on schedule resource supply and demand issues and impacts.
  • Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
To be successful in this role you will need to be able to demonstrate the following:

  • Extensive experience using scheduling tools (prefer MS Project/Project Online) to enable resource management, dependency management, monitoring and reporting progress of multiple concurrent implementations.
  • High level written and interpersonal communication skills with the ability to provide high level advice and reporting of status, deliverable progress, risks, issues and constraints as required.
  • Experience with facilitation of planning workshops to assess implementation timelines and interdependencies.
  • Ability to establish and maintain stakeholder relationships and cross team collaboration to support planning and scheduling services, including the ability to influence key stakeholders across multiple teams.
  • Keen analytical eye for detail and the ability to identify weaknesses in schedule design and setup, whilst ensuring best practice scheduling

Like to know more?
Your interest will be treated in the strictest of confidence.

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