Field Service Supervisor

2 weeks ago

Richlands, Queensland, Australia RDO Equipment Full time

About the Company:


RDO Equipment is the world's largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment.


About the Role:

We have an opportunity at our Richlands, Brisbane branch for a Field Service Supervisor.

A varied role that will see you working on a range of equipment across John Deere and Vermeer Construction and Forestry Machinery.


The key responsibilities of this role will include but not limited to:

  • Providing excellent customer service, seeking customer feedback and giving advice to customers over the phone
  • Monitor and manage daily workflow, compliance with company defined procedures
  • Assigning jobs to Field Service Technicians, following up with employee issues or concerns, scheduling and conducting inhouse Service Technician training
  • Maintaining product knowledge and some liaison with the Parts department, as necessary
  • Addressing and resolution of customer disputes, in conjunction with the Service Manager
  • Timely completion of warranty and WIP requirements in conjunction with the Service Manager
  • Reviewing all repair work before releasing to the customer, maintaining product knowledge and some liaison with the Parts department as necessary

You will bring the following skills and experience to the role:

  • Mechanical Trade Certificate
  • Strong customer service experience
  • Excellent Organisational skills
  • Previous experience of engine overhauls and major repairs including electrical, hydraulic and diagnostic skills.
  • Strong supervisory/management experience with the ability to lead, mentor and develop your team
  • A current and valid driver's licence
  • A mature attitude and logical and methodical approach to your work
  • Possession of highrisk work tickets and/or licenses would be highly regarded

  • Field Service Technician

    2 weeks ago

    Richlands, Queensland, Australia Questas Group Full time

    Permanent position with an established national Australian business Friendly team who believes in work life balance where no day is the same Attractive Salary Package + FM Company Vehicle â Brisbane Location About the OpportunityDue to consistent growth across our business, we are now seeking a Hydraulic Field Service Technician to join our high...

  • Field Service Manager Cdo

    2 weeks ago

    Richlands, Queensland, Australia Coca-Cola Europacific Partners Full time

    Field Service Manager (Equipment Services)Coca-Cola Europacific Partners (CCEP) are proud to have been recognised as one of Australia's Best Places to Work for 2023 as published by the Australian Financial Review and Boss Magazine. Come and join our award winning team and put some excitement back in your careerOur well-known portfolio in Australia includes...

  • Service Technician

    2 weeks ago

    Richlands, Queensland, Australia konnecting Full time

    Australian TSS/482 Visa transfer Sponsorship Offered Great Remuneration Package Great company environmentTHE CLIENTWith over 40 years experience, they are committed to delivering a superior-performing product with exceptional customer support and priority service response. They remain the only company to design, build and manufacture air conditioning systems...

  • Operations Supervisor Pm

    2 weeks ago

    Richlands, Queensland, Australia Afterpay Full time

    Company Description:Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.RCA provides specialised contract warehouse and distribution services to a range of industries across the...

  • Operations Supervisor Pm

    2 weeks ago

    Richlands, Queensland, Australia Toll Group Full time

    Company DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.RCA provides specialised contract warehouse and distribution services to a range of industries across the...

  • Service Technician

    2 weeks ago

    Richlands, Queensland, Australia RDO Equipment Full time

    About the Company:RDO Equipment is one of the world's largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment.About the Role:We have opportunities at our Brisbane branch/field support office for a is looking...

  • Service Technician

    2 weeks ago

    Richlands, Queensland, Australia RDO Equipment Full time

    About the Company:RDO Equipment is one of the world's largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment.About the Role:We have an opportunity at our Brisbane branch for Service Technician. A varied role...

  • Service Technician

    2 weeks ago

    Richlands, Queensland, Australia RDO Equipment Full time

    About the Company:RDO Equipment is the world's largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment.About the Role:We have an opportunity at our Richlands branch for a Service Technician.A varied role that...

  • Service Trades Assistant

    2 weeks ago

    Richlands, Queensland, Australia RDO Equipment Full time

    About the Company:RDO Equipment is one of the world's largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment. RDO proudly employs more than 1,000 staff, and operates out of 29 dealership locations in metro...

  • Warehouse Operator

    2 weeks ago

    Richlands, Queensland, Australia Employment Hero Full time

    Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products. Operating for 20+ years, we have pioneered many of the innovations in manufacturing techniques used today & continue to be a market leader in the industry. We have a team of over 240 staff across 14 locations throughout Australia and are committed to...

  • Residential Landscape Gardener

    2 weeks ago

    Richlands, Queensland, Australia Apprentice Recruit Full time

    Join a family-oriented team and discover a landscape company like no other- Our tight-knit crew is dedicated to creating and maintaining exceptional outdoor spaces and we celebrate our successes together with regular team-building days, staff incentives, and a workspace like no other. We believe that our employees are the foundation of our success, so we...

  • Operations Coordinator

    2 weeks ago

    Richlands, Queensland, Australia Linfox Full time

    Job no:752481 Work type:Full timeLocation:Richlands - QLD - Australia Applications close:07 Apr :55 PM E. Australia Standard TimeHere at Linfox, we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia's biggest companies. Work with major customers in retail, healthcare,...

  • Landscape Gardener

    2 weeks ago

    Richlands, Queensland, Australia Apprentice Recruit Full time

    Join a family-oriented team and discover a landscape company like no otherOur tight-knit crew is dedicated to creating and maintaining exceptional outdoor spaces and we celebrate our successes together with regular team-building days, staff incentives, and a workspace like no other. We believe that our employees are the foundation of our success, so we...

  • QA Technician

    2 weeks ago

    Richlands, Queensland, Australia Coca-Cola Europacific Partners Full time

    ABOUT COCA-COLA EUROPACIFIC PARTNERSCoca-Cola Europacific Partners is one of the leading consumer goods companies in the world. We make, move, and sell some the world's most loved brands - serving 600 million consumers and helping 1.75 million customers across 29 countries grow. We combine the strength and scale of a large, multi-national business with an...

  • Expression of Interest

    2 weeks ago

    Richlands, Queensland, Australia Berendsen Fluid Power Full time

    Develop your career with a rapidly growing National business: Make your mark within a supportive, team-based culture:- Attractive Pay Rate + Employee Benefits, located in Richlands QLDAbout the OpportunityDue to consistent growth across our business, we are now seeking a Hydraulic Technician to join our high performing team in Richlands QLD 4077.We are...

  • Home Care/in-home Care/ageing

    2 weeks ago

    Richlands, Queensland, Australia Healthcare Australia Full time

    $32 plus p/h with $$ incentives Casual and Permanent roles available Flexible hoursAbout Us***Healthcare Australia (HCA) is a well-established, National organisation that provides the healthcare industry with the highest quality Home Care (Aged in the Home) and staffing services, aimed at supporting community health and well-being.About The Role***This is...

  • Internal Sales Representative

    2 weeks ago

    Richlands, Queensland, Australia Berendsen Fluid Power Full time

    Develop your career with a growing industry leader- Permanent position within a supportive, team-based culture- Competitive Rate + Employee Benefits Richlands LocationAbout the OpportunityDue to consistent growth across our business, we have an exciting opportunity for an Internal Sales Representative with experience in Hydraulics, to join our high...

  • Mechanic, Automotive Parts, Maintenance

    2 weeks ago

    Richlands, Queensland, Australia RDO Equipment Full time

    About the Company:RDO Equipment is one of the world's largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment. About the Role:We have opportunities at our Richlands, Brisbane branch for qualified Light...

  • Team Leader Material Handling

    2 weeks ago

    Richlands, Queensland, Australia Group Trucks Operations Full time

    Team Leader Material Handling & Transp. (GTO EA Location:Richlands, QLD, AU, 4077Position Type:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative...

  • Gymnastics Beginner Coach

    2 weeks ago

    Richlands, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    QLD, BK Gym Richlands - 4077 Qualification assistance 50% discount for immediate family (children)This is a great opportunity for passionate and friendly coach who enjoys working with children and building skills in gymnastics and lifeGymnastic CoachesAs the Gymnastic Coach, you will develop programs and instruct a variety of levels in gymnastic classes in a...