Call Centre Operator

1 week ago


North Lakes, Queensland, Australia Back2Base Monitoring Full time
To be successful in this role you will be able to demonstrate the following competencies:

  • Ability to work with mínimal supervision
  • Ability to multitask ie manage multiple concurrent tasks and remain calm and focused.
  • Ability to tolerate and perform in periods of intense activity and concentration.
  • Attention to detail and ability to strictly follow a process.
  • Fast typing speed (30 to 40 WPM).
  • Computer literate with high proficiency demonstrated with common office programs eg MS Word, Outlook & MS Excel.
  • Good phone manner & customer service oriented.
  • Be comfortable with both inbound and outbound calls (Call centre experience is highly regarded).
  • Ability to work shift work both day shift and night shift.
  • Ability to rapidly learn new Computer programs.

Job Type:
Casual

Salary:
$ $73.89 per hour

Benefits:

  • Employee discount
  • Referral program

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay
  • Penalty rates

Work Authorisation:

  • Australia (required)

Work Location:
In person

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